Account Manager for a leading SaaS company
Account Manager for a leading SaaS company
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Job Description
Job brief
Our client is a leading global AI-driven software platform that specializes in providing customized SaaS and app development solutions. With a focus on leveraging AI technology to drive continuous growth our client is dedicated to delivering innovative solutions for their diverse clientele.
Position Highlights:
- Remote Work: Enjoy the flexibility of working from home.
- Global Team Atmosphere: Collaborate with a dynamic team from around the world.
- Positive Workplace Culture: Experience a friendly and relaxed coworker environment.
As an account manager you will oversee end-to-end order fulfillment for clients working closely with BD Sales and internal teams to ensure smooth post-contract executionfrom order processing and payment follow-up to delivery coordination. Drive client order profitability while nurturing long-term relationships to maximize repeat business and revenue growth.
Responsibilities
- Manage client orders by coordinating with Supply Chain Logistics and Finance; monitor payments and resolve order issues to ensure client satisfaction.
- Collaborate cross-functionally with BD Sales and internal teams to align delivery and client needs.
- Foster client relationships through regular check-ins upselling feedback gathering and advocating client-driven improvements.
- Meet profitability targets control payment risks and analyze order data to increase account value.
Requirements
- Fluent in English and French (written/spoken); Chinese proficiency a plus; German/Italian advantageous.
- Bachelors degree or higher in Business Marketing Computer Science or related fields.
- 3 years B2B account management experience ideally in SaaS hardware or beauty industries (skincare medical aesthetics salons/spas).
- Strong communication stakeholder management data-driven decision-making and risk management skills.
- Candidates with Computer Science major software development or coding experience are preferred.
Employment Type
Full Time
