Client Relations Assistant
Client Relations Assistant
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Job Description
Location: Claremore OK
Availability: Part-time
Compensation: $11-$14/hour (DOE) Growth Opportunities
Tails A Wagn Is Hiring!
Are you a people person who thrives in fast-paced high-touch environments and takes pride in delivering exceptional experiences Do you love being part of a mission-driven team and want to make a real impact in the lives of pets and their people
Were looking for a Client Relations Assistant who brings energy warmth and professionalism to every interaction-and who isnt afraid to get a little fur on their clothes. A person who is passionate about customer care team success and delivering a luxury-level experience at every interaction. This is a great role for someone who values structure excellence and growth-and who wants to work in a fun high-performance environment where tails wag clients smile and the team wins together.
This Role Is For You If:
You love working with people and providing positive client and team experiences
You enjoy educating clients and helping them make the best choices for their pets
Youre calm under pressure and communicate with clarity empathy and professionalism
You are team-minded and take pride in showing up pitching in and getting things done
You are goal-driven growth-minded and open to learning new systems and strategies
You are confident handling dogs of all sizes and temperaments with care (or learning how to)
This Is Not For You If:
You prefer working solo or dislike fast-paced client-facing environments
You are uncomfortable with clear expectations structure constructive feedback or change
You dont enjoy multitasking or supporting sales of meaningful services
You shy away from accountability or dont want to grow in your role
- You need to be micro-managed to be an effective team member
Key Responsibilities:
Support a healthy positive culture rooted in our core values: Integrity Service and Community
Collaborate with the team to ensure seamless communication and follow-through
Greet and assist clients during drop-offs pick-ups and in-person interactions with a high-touch professional and warm approach
Process payments accurately and efficiently
Schedule appointments and manage bookings using our CRM system
Answer phones and respond to inquiries with confidence clarity and compassion
Promote services and products based on pet needs offering the right-fit options for each family
Represent the Tails A Wagn brand with pride-demonstrating integrity enthusiasm and premium service at every touchpoint
What You Bring:
A winning personality with a desire to serve others in a fast-paced client-facing environment
Confidence handling dogs of all sizes and temperaments
A positive can-do attitude and a natural ability to make people (and pets) feel welcome and supported
Strong communication skills and a professional friendly demeanor
Basic computer literacy and willingness to learn scheduling software
A commitment to personal growth teamwork and doing the job right
Prior experience in customer service or pet care is a plus-but not required
Why Join Tails A Wagn
Growth-Focused Environment: We invest in your development-professionally and personally
Supportive Team Culture: High standards high trust and high fives
Luxury-Level Impact: Youll help create unforgettable experiences for our clients and their beloved pets
Training & Education: Access to in-house training and external learning opportunities
Clear Growth Track: Strong performers may grow into specialist or technician opportunities - this role is a proven first step toward growth in a variety of professional pathways.
How to Apply:
Please submit:
Your resume
A brief personalized cover letter telling us why you fit this role
At least two professional references
At least two personal references (family members qualify)
Email:
Or stop by our Claremore facility to pick up an application and meet the team!
Employment Type
Part-Time
