You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
- Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
- Deliver the work that gets deals done. Think discoveries demonstrations value assessments proof of concept implementations etc.
- Walk installers through any scenario explaining best practices for installing Samsara products and helping build deployment plans.
- Write sample proof-of-concept scripts using our open APIs to solve real-world problems for companies that deliver essential services (for example) and document them for your fellow SEs to use.
- Open the door for deeper entrenchment into accounts (integration upsell cross sell) by becoming a consultant to your customers.
- Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
- Champion role model and embed Samsaras values and operating principles as we scale globally and across new office.
Minimum requirements for the role:
- Bachelors of Science degree from a 4 year accredited university.
- 5 years experience working with customers in a pre-sales customer success or customer/product support capacity.
- Possess the attitude and aptitude for continuous growth and development.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to non-technical audiences.
- Previous experience managing hardware and/or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with the following concepts: technical consulting cloud software cloud-connected hardware computer networking business systems integration automation and control systems.
An ideal candidate also has:
- Bachelors of Science degree or advanced education in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
- 8 years enterprise experience working with customers in a pre-sales environment.
- Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise.
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with raspberry pi arduino etc.).
- Consistent track record of success selling complex technical solutions through strategic sales cycles.
- Work experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent language.
- Work experience building solutions leveraging open APIs.