Digital Designer & Content Specialist
Digital Designer & Content Specialist
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1 Vacancy
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the Role
Were looking for a Digital Designer & Content Specialist to join our growing Creative Services team. This hybrid role blends graphic design UX/UI development and digital content distribution with a strong emphasis on visual storytelling intuitive user experience and scalable design systems. Youll help shape how our team members engage with internal contentthrough compelling visuals streamlined intranet experiences and consistent cross-channel execution.
Youll play a key role in evolving our corporate intranet through intuitive brand-aligned design while also producing high-impact visuals for internal campaigns executive presentations and enterprise-wide initiatives. A portion of the role will also support digital content publishing across platforms like Pardot LumApps and Poppulo.
Youll work closely with the creative team led by our VP of Creative Services and collaborate with senior leadership across Communications Brand and Marketing. Our team values innovation attention to detail a positive attitude and were looking for someone who brings both creativity and initiative. The ideal candidate is self-motivated comfortable working independently and able to translate feedbacksometimes abstractinto thoughtful refined design solutions.
This role offers exposure to enterprise-level communications and the opportunity to help define scalable design systems intranet UX patterns and enterprise-wide distribution models. Youll partner closely with graphic designers motion designers project managers and communications strategists to deliver compelling consistent and timely digital experiences.
Key Responsibilities
UX/UI Design & Intranet Development (70%)
Lead the design and development of the company intranet ensuring a user-friendly experience that aligns with brand standards.
Conduct user research and testing to optimize intranet usability and functionality.
Develop wireframes prototypes and interface designs to enhance internal navigation and engagement.
Work closely with IT Internal Communications and stakeholders to ensure seamless intranet integration.
Maintain and update intranet content ensuring alignment with business objectives and user needs.
Digital Content Distribution (30%)
Manage content distribution across digital platforms including Pardot Poppulo LumApps and EnPlug.
Build schedule and publish content ensuring brand consistency and timely execution.
Develop Drip Campaigns & Automation Create and manage automated email workflows such as employee onboarding sequences stakeholder engagement campaigns and important organizational updates.
Create test and execute email templates.
Ensure content and templates comply with industry regulations (e.g. CAN-SPAM GDPR).
Monitor and analyze content performance metrics providing insights for optimization.
Troubleshoot technical issues related to content publishing and platform functionality.
Collaborate with internal teams to align content distribution with organizational goals.
Qualifications & Skills
Minimum requirements
3-5 years of experience in UX/UI design intranet development or digital content management.
Proficiency in UX/UI design tools (Figma Adobe XD Sketch) and front-end technologies (HTML CSS JavaScript preferred).
Experience with content management systems (CMS) and intranet platforms.
Familiarity with digital content distribution tools such as Pardot Poppulo LumApps or EnPlug.
Strong attention to detail organization and problem-solving skills.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Preferred
Experience working on corporate intranet design and development.
Basic knowledge of accessibility standards and best practices.
Experience analyzing content performance metrics and providing actionable insights.
Ability to work cross-functionally with IT Communications and Marketing teams.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
