Emergency Dispatcher
Emergency Dispatcher
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Presbyterian is hiring an Emergency Dispatcher to receive emergency and non-emergency calls and dispatch security personnel to designated locations.
How you belong matters here.
We value our employees differences and find strength in the diversity of our team and community.
At Presbyterian its not just what we do that matters. Its how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: No
- Job is based at Presbyterian Hospital
- Work hours: Varied Days and Hours
- Benefits: We offer a wide range of benefits including medical wellness program vision dental paid time off retirement and more for FT employees.
Qualifications
- Less than one year experience in general security however 1 year security experience preferred.
- Must possess effective communication and written and documentation skills.
- Type accurately at a speed necessary for successful job performance.
- Must be able to perform all requirements and training of a security technician.
- Must be able to demonstrate familiarization of hospital locations (PHS KPH RMC ) and security operations within 6 months of hire date.
Education Essential:High School Diploma or GED
Responsibilities
- Receive emergency and non-emergency service calls from the public and staff requesting a variety of services. Evaluate and determine nature location and priority of emergency; dispatch security officers as necessary. Gathers necessary information over the radio phone or in person in a timely efficient and professional manner.
- Monitor special alarms that are connected to the communications systems; take appropriate action as needed.
- Follow established emergency procedures as assigned by department maintain communications with law enforcement and emergency agencies as needed.
- Operate several computer programs relating to dispatch and alarm systems perform data entry of dispatch information.
- Completes activity log for each shift worked detailing activities and accounting for complete shift or duty hours. Maintains logs of patient valuables or lost and found articles.
- Maintain and enforce established departmental/organizational policies and procedures.
- Keep supervisor informed of activities and Issues during the shift.
- Enhances professional growth and development through participation in educational programs current literature in-service meeting and scheduled training.
- Gives appropriate response times to requests for service.
- Reports to work on time properly uniformed
- Gathers necessary information (pass on) at start of shift to ensure he/she is up to date on current events to adequately perform their duties.
- Maintains a high level of confidentiality as required and reports any confidentiality breaches to proper authorities immediately or as soon as possible.
- Reports all possible complaints to supervisor or director as soon as possible and documents.
- Keeps supervisor or director informed of any changes in personal information related to work.
- Attends all mandatory meetings classes etc.
- Performs other related duties as assigned requested or required.
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision short-term and long-term disability group term life insurance and other optional voluntary benefits.
Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges webinar preventive screening and more.
Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned not-for-profit healthcare system of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees - including more than 1600 providers and nearly 4700 nurses.
Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Employment Type
Full-Time
