Customer Service Specialist
Customer Service Specialist
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Job Alert
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Job Description
- Achieve your dreams by helping others achieve theirs
- We support you to grow your career diverse and inclusive team
- Together we can create brilliant customer experiences that matter
The Role:
We are looking for an enthusiastic and reliable Customer Service Specialist to provide excellent customer service from our Chatswood office!
Treating customer inquiries with care along with responsibly triaging and escalating when necessary this role is ideal for someone who thrives in a customer service environment and wants to provide the best possible care for those who need it.
Role Responsibilities:
- Respond to incoming calls emails and messages in a timely manner.
- Working to KPIs and keeping a good attitude through the workday
- Collaborate with employers to understand their staffing needs process & job requirements
- Receive customer feedback complaint and desired resolution accurately and thoroughly
- Keeping administation up to date and accurate.
Our Ideal Candidate will have
- Previous experience in a customer service capacity ideally
- High level verbal and written communication skills
- Ability to organise self around a consistent workload
- Exceptional interpersonal skills both verbal and written
Why you should join Asuria:
Asuria is proud to be recognised as aDiversity Council Australia (DCA) Inclusive Employer for2024-2025. This recognition reflects our commitment to fostering a diverse equitable and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria youll be part of a team that embraces people from all backgrounds experiences and abilities ensuring that inclusion isnt just a policy its part of who we are.
All Asurians enjoy a raft ofEmployee Benefits including access to career development opportunities up to 15 weeks of paid parental leave additional bonus leave days and salary sacrificing for superannuation and to purchase a motor vehicle via the convenience of novated leasing.
How to Apply:
If you are interested in joining a fast-growing organisation that beats to an Enterprising Heart then clickApply Now!We are looking to fill this role asap so experienced Employment Services applicants will be contacted immediately.
Let us know in your application if you need adjustments to participate in our recruitment please contact us directly atto advise your adjustment requirements.
Asuria is an Equal Employment Opportunity (EEO) employer welcoming applications from people with disability LGBTIQA individuals and those from culturally diverse backgrounds including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation Asuria is committed to ensuring the safety and wellbeing of all children.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
