Strategic Technology Analyst
Strategic Technology Analyst
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Job Description
Job Description
Current work authorization for Canada is required for all openings
You will be working on a hybrid working model as part of Fidelitys dynamic working arrangement.
Who We Are
At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and expertly.
What You Will Do
The Strategic Technical Analyst reporting to the Director Business and Application Support FCC is accountable for all technical aspects related to the assigned Projects and providing technical operations support for the Technical Architecture Development Business Analysis technical Support and Project groups at FCC as well as managing the execution of strategic initiatives based on priorities set forth in business plans as assigned. The role works closely with other team members within FCC to attain the departmental SLAs and Divisional/Organizational goals
Key Accountabilities
Participate in strategic planning of IT projects that have a companywide and/or department wide impact.
Continually applies knowledge and expertise on initiatives having a companywide impact and offers input and guidance to the various groups involved to ensure successful outcomes.
Identify prioritize and address issues/tasks that are critical to the success of the business.
Continually strives to accomplish tasks in a more cost effective and efficient manner.
Works with business partners to gain support for ideas and follows through on implementation.
Maintain a focus on quality that is driven by the requirements of the project/task to ensure a positive client experience. Creates a professional environment where business partners can work collaboratively.
Support for Audit. Provide technical information and support for Audit inquiries working with the other FCC technical partners to complete audit deliverables and participate in improving the policies and procedures of the FCC technical department.
Ensure timely completion and detailed answers provided upon request.
Support for team members. Provides higher level support and education for direct support team members that require additional input or expertise. Acts as subject matter expert on Application support.
Positive team experience through feedback received; all expectations achieved.
Proactively reviews internal process gaps and inefficiencies and client specific issues/problems and looks for innovative solutions. Be creative and build a reputation as a problem-solving partner to our clients and internal groups.
Increased employee engagement and successfully implement continuous improvement initiatives throughout the year on time. Other duties as assigned.
What We Are Looking For
Strong knowledge of the FCC business model including Correspondent Brokers and Portfolio Managers.
Strong communication verbal and written skills Strong interpersonal skills in particular influencing in a multi department setting Strong understanding of on premise and cloud technology and principles/technologies of information security Strong technical skills including the Broadridge Dataphile system Highly organized with special attention to detail.
The Expertise You Bring
A minimum of 7 years in an IT Operations lead role
Experience in change management and problem management methodologies
5 to 7 years financial industry experience.
Education
University degree or College diploma (preferably in Engineering or Computer Science) or equivalent work experience.
Nice to Have
10 years experience in Canadian brokerage industry preferable with Broadridge Dataphile experience
CSC or IFIC
Bilingual (French/English) verbal and written skills
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
IC
Employment Type
Full-Time
