Counselor

About the role

The Conexiones (ATS/CSS) includes education and counseling regarding the nature of addiction relapse prevention and aftercare for clients with mental health substance use or dual diagnosis issues.

As part of the Casa Esperanza Inc. integrated care team the ATS/CSS Counselor provides services in a fully integrated holistic and collaborative manner using a team-treatment approach to ensure the coordination of all client services both across Casa programs and with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; follow-up and assignments and ensure wrap-around support services are in place to maximize treatment effectiveness and clinical outcomes.

Essential Functions & Responsibilities

• Greet new clients and create a welcome comfortable atmosphere for them
• Establishes orientation session and follow up appointments with patient
• Acts as primary counselor and point of contact for both internal and external collaborators
• Provide high quality compassionate care in a culturally responsive manner
• Completes a needs assessment including risk and safety planning
• Ensures evidence-based practices are appropriate per patient diagnosis and assessed needs
• Maintains and adheres to all confidentiality and HIPAA 42 CFR laws
• Communicates professionally and effectively with colleagues collateral contacts supervisors etc. regarding client care both verbally and in written formats
• Complete assessments utilizing the American Society of Addiction Medicine (ASAM) criteria to make clinical recommendations regarding appropriate levels of treatment
• Conduct substance use screening and overdose assessment
• Interviews clients reviews records and confers with other professionals to evaluate the condition of the client.
• Completes a comprehensive biopsychosocial assessment of the client
• Shares responsibility for therapeutic educational and other group programming
• Facilitate clinical sessions discuss relevant issues and prepare a treatment plan in consultation with the resident
• Facilitate a variety of groups ranging from relapse prevention to other evidence-based topics regarding health and wellness in recovery
• Participates in care management for patient needs including case management and referral services
• Provides client education around symptom management in an individual and group setting
• Completes intake enrollment as needed
• Counsels clients individually and/or in family and in group sessions to assist clients in achieving treatment goals under the direction of the Clinical Supervisor
• Prepares and maintains reports and case histories in accordance with agency guidelines for format timeliness and quality assurance
• Enter client data into paper and electronic records in a timely manner as outlined in program policies
• Maintains all regulatory and licensing guidelines around clinical workflows
• Manages client crises and de-escalation techniques in a holistic trauma-informed approach
• Respond promptly to client needs
• Completes extension authorizations and clinical reviews with insurance and payers
• Complete discharge notes and client disenrollment forms to close cases upon client discharge
• Attend staff meetings and supervision sessions
• Participates in multidisciplinary team meetings
• Acts as liaison and advocate for patient needs
• Maintains milieu management and comprehensive clinical interventions in crisis response.
• All other related duties as assigned

Qualifications

• Substance Abuse Counseling Certificate Program or a bachelors degree in psychology social work or a related field and experience in substance use treatment (required)
• CAC CADC LADC or LADC-II (required)
• Bilingual English/Spanish (preferred)
• Minimum of 5 years working in a substance use therapy program
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner and an interest and willingness to work in a multicultural setting
• Have a sense of compassion patience and empathy
• Proficient with Microsoft Windows and Microsoft Office
• Must display use of appropriate independent judgment to determine the appropriate course of action in resolving problems and in emergencies
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary culturally diverse setting with clients families staff and regulatory agencies
• Must share a customer service orientation
• Manages difficult or emotional client situations
• Responds promptly to client needs
• Focuses on solving conflict not blaming
• Maintains confidentiality
• Knowledge of relevant community resources for continuing care/aftercare placement. Describe the role and team the candidate will be joining

What we offer:

Casa Esperanza Benefits Package:

• Compensation: $24.52/hour
• Holiday Pay (12 days per year 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one 20.5 days at year 2 23 days at year 5
• Sick Pay - 10 paid days per year
• Long/ShortTerm Disability
• Paid by Company Life Insurance
• Health Insurance (Medical Dental Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment travel movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....

Physical & Mental Requirements

While performing the duties of this job the employee is regularly required to walk stoop kneel crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision peripheral vision and depth perception.

At Casa Esperanza Inc. the health and safety of our people is our number one priority. Thats why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanzas EEO Statement

Casa Esperanza Inc. values its diverse workplace and encourages women people of color LGBTQIA individuals people with disabilities members of ethnic minorities foreign-born residents older members of society and others from minority groups and diverse backgrounds to apply.

We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities. Casa Esperanza Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination including harassment because of race color sex gender age religion or religious creed national origin ancestry citizenship marital status sexual orientation gender identity gender expression genetic information physical or mental disability military or veteran status or any other characteristic protected by law. All employees interns volunteers and contractors of Casa Esperanza Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email.