Order Management Analyst
Order Management Analyst
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
Shift Timings: Night Shift (4 PM 1 AM IST)
Job Summary:
We seek an experienced Order Management Analyst to build and streamline our order management processes in a fast-paced startup environment. This role will set up efficient workflows manage data accuracy and ensure smooth order execution. The ideal candidate will be a strategic thinker with hands-on expertise in process development master data cleanup and automation.
Key Responsibilities:
- Effective management of order management processes ensuring efficiency and accuracy.
- Oversee end-to-end order processing including order form validation invoicing and cash application.
- Clean up and maintain accurate master data in ERP/CRM systems to enhance order accuracy and reporting.
- Collaborate with sales finance Accounts receivable and customer support teams to resolve order discrepancies.
- Identify and implement process automation opportunities to streamline operations.
- Manage order-related escalations troubleshoot issues and implement corrective actions.
- Manage accounts receivable mailbox and customer portal.
- Establish KPIs to monitor order accuracy processing speed and fulfillment efficiency.
- Ensure compliance with company policies industry standards and regulatory requirements.
- Drive system enhancements and data governance initiatives to support business scalability.
Required Qualifications & Skills:
- Bachelors degree in Business Administration Supply Chain or a related field.
- 5 years of experience in the OTC (Order to Cash) Process.
- Experience working in a startup or high-growth environment with exposure to process development.
- Strong background in master data management data cleanup and system optimization.
- Proficiency in ERP and CRM systems like Netsuite Oracle Salesforce or similar platforms.
- Strong analytical skills with the ability to interpret data and drive decision-making.
- Excellent communication leadership and stakeholder management skills.
- Ability to work in a fast-paced evolving environment with minimal supervision.
- Experience handling night shift operations is a plus.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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