ServiceNow Architect
ServiceNow Architect
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1 Vacancy
Job Description
Role : ServiceNow Architect
Location : Bethesda MD ( 3 Days Hybrid )
Duration : 6 Months Contract
Visa Status : Any Visa
Role Summary:
We are seeking a highly experienced ServiceNow CMDB & Service Mapping Architect to lead enterprise-wide Configuration Management and Service Mapping initiatives.
Job Description:
Key Responsibilities:
- Define and own the CMDB and Service Mapping strategy architecture and roadmap across multiple business units and platforms.
- Lead end-to-end Service Mapping engagements - from discovery and dependency mapping to certification and operational handover.
- Serve as the technical lead and design authority reviewing solutions from developers and integration teams to ensure alignment with architectural standards.
- Establish data governance models relationship mapping standards and lifecycle management processes for CIs.
- Conduct CMDB maturity assessments recommend improvements and enable CMDB health dashboards and KPIs.
- Work with stakeholders in ITSM ITOM SecOps and App teams to drive adoption and ensure data completeness.
- Lead integration design for third-party systems
- Develop and maintain accelerators frameworks and templates for quicker rollout across projects.
- Mentor junior developers and lead technical workshops.
Skills & Qualifications:
- ServiceNow Certified Implementation Specialist CMDB and Discovery (Mandatory)
- ServiceNow Certified Application Developer (Preferred)
- 12 years in IT 4 years focused on ServiceNow CMDB & Service Mapping
- Hands-on experience with Pattern Designer MID Server architecture Horizontal & Top-Down Discovery
- Deep understanding of ITIL Configuration Management and Service Management
- Strong communication stakeholder engagement and documentation skills
Nice to Have:
- Experience working with large enterprise CMDBs (100K CIs)
- Prior experience with cloud-native infrastructure discovery (AWS Azure GCP)
- Familiarity with Kubernetes and container-based discovery
- Exposure to ServiceNow AIOps HAM/SAM or SecOps
Education Qualification:
- Bachelors degree in computer science Information Technology or a related field (or equivalent experience).
Employment Type
Full Time
