Technician I

Join the Team Powering the Nations Biggest Events

At Smart City Networks were the behind-the-scenes technology partner that helps bring over 3000 major events to life each yearfrom Fortune 500 conferences and national trade shows to global summits and special events. For more than 40 years weve led the way in delivering secure reliable internet and telecommunication services to convention centers across the country.

Headquartered in Las Vegas our 250 team members are passionate about tech teamwork and providing top-tier service. With a 24/7 Network Operations Center supporting our nationwide clients we make sure the show always goes onand stays connected.

About the Role

Were looking for a hands-on tech-curious and customer-focused Technician to join our Convention Services team. This is a great entry-level opportunity to start a career in IT and telecom networking while working in a fast-paced event-driven environment.

Youll be onsite at events ensuring clients are connected and supported from setup to teardown. Youll gain practical experience with network hardware cable installations and real-time problem solvingwhile delivering excellent service to exhibitors and event teams.

What Youll Do

• Set up and support internet and telecom connections for exhibitors at trade shows conferences and large-scale events
• Read event floor plans and translate them into real-world network layouts
• Install test and maintain copper and fiber optic cabling patch panels and jumpers
• Troubleshoot on-site issues and provide real-time solutions with confidence and professionalism
• Stay organized and fully equipped by maintaining and restocking tools and supplies
• Work closely with internal teams and event staff to ensure flawless execution

What You Bring

• A genuine interest in technology and a desire to learn about IT and networking
• A friendly service-minded approach and the ability to communicate clearly with clients
• Strong attention to detail and the ability to stay cool under pressure
• Flexibility to juggle changing tasks and priorities in real time
• A professional team-first attitude
• Willingness to work evenings weekends and non-traditional hours as needed
• Ability to stand for long periods and move/lift equipment as required

Bonus Points If You Have

• Basic knowledge of networking concepts (IP addresses routers etc.)
• Experience working with copper or fiber cabling
• Background in customer service tech support or event production

Perks & Benefits

We take care of our teamon and off the floor. Heres what youll get:

• Competitive pay and opportunity for growth
• Medical dental and vision coverage
• Prescription drug benefits
• Paid time off
• Supplemental accident critical illness and hospital care
• Flexible Spending Account (FSA)
• Short-term and long-term disability insurance
• Basic and voluntary life insurance and AD&D
• Employee wellness programs
• Tuition reimbursement
• Life Assistance Program (LAP)
• 401(k) retirement plan

A Few More Things to Know

• You must be authorized to work in the U.S. (we are unable to provide visa sponsorship).
• Employment is contingent upon a successful background check.

Why Smart City

Were proud to offer more than just a jobwe offer a place to grow. At Smart City Networks youll gain valuable experience in the event tech industry learn from skilled professionals and be part of a team that thrives on collaboration and innovation.

Were an Equal Opportunity Employer committed to building a diverse inclusive workplace. If you need accommodations during the application process please contact us at .

Ready to take the lead in an exciting fast-paced environment Apply today and help power the connections that make incredible events possible.

Keywords: IT support entry-level tech event technician help desk cabling jobs network technician telecom AV support fiber optics convention center jobs

Required Experience:

IC