System Support Specialist
System Support Specialist
Posted on :
16-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-06-2025
Job Description
System Support Specialist
ROLE
We need an experienced System Support Specialist at the U.S. Attorneys Office (USAO) for the Southern District of Texas (SDTX). The USAO SDTX is charged with enforcing federal criminal laws and representing the federal government in civil litigation. In this role you will provide end-user IT support across personal computers local area networks printers and peripheral systems ensuring operational reliability for mission-critical legal and administrative work. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today.
RESPONSIBILITIES
REQUIRED QUALIFICATIONS
EDUCATION
CLEARANCE
CLIENT
TRAVEL
WORK HOURS
EMPLOYMENT CLASSIFICATION
RELOCATION
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individuals primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
ROLE
We need an experienced System Support Specialist at the U.S. Attorneys Office (USAO) for the Southern District of Texas (SDTX). The USAO SDTX is charged with enforcing federal criminal laws and representing the federal government in civil litigation. In this role you will provide end-user IT support across personal computers local area networks printers and peripheral systems ensuring operational reliability for mission-critical legal and administrative work. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today.
RESPONSIBILITIES
- Provides troubleshooting assistance and problem resolution for personal computers servers and LANs
- Supports installation testing repair and troubleshooting for PCs linked to networks printers and other peripherals
- Installs and tests personal computers printers and other peripherals
- Configures operating systems and application software
- Provides on-site and remote technical and operational support including training for PC hardware and software
- Performs hardware and software diagnostics and coordinates needed repairs
- Resolves computer system issues and facilitates communication between users and LAN components
- Supports system configuration reviews and software evaluations
- Delivers help desk support via email phone or in-person interactions
REQUIRED QUALIFICATIONS
- Experience providing direct end-user application support including both telephone support and on-site assistance to users
- Must have hands-on familiarity with the network telecommunications and operating systems environment of the applications being supported
- Should be an expert user of word processing spreadsheet and email systems
- Prior teaching/training experience involving computer applications (database imaging or other automated litigation support applications) - Strongly preferred
- Prior experience in automated litigation support - Preferred
- Experience with DOJ office automation environments - Preferred
- Excellent oral and written communications skills required pleasant telephone manner is highly valued
EDUCATION
- Undergraduate Degree in a related field - preferred
CLEARANCE
- U.S. citizenship is required since this role supports the U.S. Federal government
CLIENT
- US Attorneys Office Southern District of Texas
TRAVEL
WORK HOURS
- 40 hours per week
- 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility W2
RELOCATION
- Not eligible for relocation benefits
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individuals primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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