Manager Sales Support - AmeriBen
Manager Sales Support - AmeriBen
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Job Description
Anticipated End Date:
Position Title:
Manager Sales Support - AmeriBenJob Description:
Manager Sales Support - AmeriBen
Location: This role requires associates to be in-office 3 days per week fostering collaboration and connectivity while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work promoting a dynamic and adaptable workplace. Alternate Elevance Health PulsePoint locations may be considered.
AmeriBen is a proud member of the Elevance Health family of companies. We are a third-party administrator (TPA) of medical benefits also providing medical management services.
The Manager Sales Support is responsible for managing client facing staff that provide ongoing support to external clients. Supports efforts to build robust relationships with brokers and clients. Provides oversight for annual renewal activity and ongoing issue resolution.
How you will make an impact:
- Supports activities associated with AmeriBens growth and retention strategies.
- Responsible for a team of Employer Service Reps while ensuring accountability and collaboration.
- Ensures policy and procedure continuity.
- Identifies and implements best practices including problem solving and improvement process and training and development.
- Supports client facing escalations and assists with developing resolution outcomes.
- Provides oversight and supports Sales Support projects.
- Analyzes production activities and maintains records and monthly reports.
- Coordinates researching of product and processing issues.
- Hires trains coaches counsels and evaluates performance of direct reports.
Minimum Requirements:
Requires a BA/BS and a minimum of 5 years of experience in the health insurance or related industry including significant experience in at least one area such as Operations Sales Service or Account Management; or any combination of education and experience which would provide an equivalent background.
Preferred Skills Capabilities and Experiences:
- Previous experience in a people leadership role highly preferred.
- Strong written verbal and interpersonal communication skills preferred.
- Previous experience in a healthcare insurance client facing accounting management role highly preferred.
Job Level:
ManagerWorkshift:
1st Shift (United States of America)Job Family:
SLS > Sales SupportPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.
We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Required Experience:
Manager
Employment Type
Full-Time
