Amazon Canada is seeking an experienced business leader to join our Hardlines category team as a Senior Vendor Manager. In this role youll be responsible for managing the P&L and setting the strategic direction for a large diverse business within the Hardlines category. Youll work with strategic vendors to drive business growth analyze data to identify key brands build long-term relationships resolve operational and business issues and lead negotiations on Amazons behalf. The ideal candidate has a track record of driving significant top and bottom line results builds strong relationships and thrives in a fast-paced environment while managing multiple responsibilities.
As Senior Vendor Manager you must possess strong analytical acumen and be comfortable drawing data-driven conclusions. Were looking for someone with deep curiosity about how things work and a passion for creating a world-class shopping experience for our customers. You should stay current on industry and competitive trends executing both tactical and strategic initiatives to drive selection sales and margin growth while improving customer experience.
The successful candidate will demonstrate strong business judgment a history of successful negotiations and the ability to manage a full P&L including planning forecasting and driving online business growth. Youll need excellent project management and organizational skills to handle various vendors and strategic programs within the category. As an effective leader and communicator youll work with partners vendors and internal teams such as inventory management site merchandising marketing finance operations and software development to deliver innovation and enhance customer experience. Your leadership presence and communication skills should enable you to represent Amazon at all executive levels of vendor organizations.
Key job responsibilities
Define a customer-centric vision and business strategy for the category establishing clear North Star metric(s) and KPIs to measure customer impact and business results.
Manage the category P&L with a long-term perspective developing data-driven plans to sustainably improve revenue and margins while balancing short-term and long-term trade-offs.
Cultivate strategic vendor relationships through transparent negotiations and collaborative growth initiatives.
Continuously innovate to enhance the customer experience driving broad adoption by simplifying processes and removing friction points.
Develop and implement clear analytical frameworks for day-to-day decision-making seeking diverse perspectives to challenge assumptions and improve outcomes.
Lead project execution with a bias for action creating detailed project plans and holding teams accountable for high-quality timely deliverables.
Drive cross-functional commitments from Marketing Engineering and Category Management teams fostering open dialogue and aligning on shared goals.
Conduct thorough analysis of key inputs and their downstream effects on pricing selection and convenience across subcategories using data to inform strategic decisions and identify areas for improvement.
A day in the life
As a Senior Vendor Manager your typical day involves:
Cultivating vendor relationships to drive long-term business growth
Negotiating contracts and developing Joint Business Plans with vendors
Analyzing category metrics to prepare for weekly business reviews
Collaborating with vendors and internal teams to expand product selection
Finalizing promotional plans for upcoming events
Working with cross-functional teams to develop and implement new product features
Identifying and executing strategies to improve sales and margins
Creating and refining customer experiences to maintain best-in-class standards
This role requires you to balance strategic initiatives with day-to-day operations always keeping the customer and business results at the forefront of your decisions.
- 5 years of account management project or program management or buying experience
- 5 years of with Excel experience
- Bachelors degree
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Experience with business analysis and P&L management
- MBA
- Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109000/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.