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Job Title
Financial Aid Advisor IAgency
Tarleton State UniversityDepartment
Financial Aid Client and Texan ServicesProposed Minimum Salary
CommensurateJob Location
Stephenville TexasJob Type
StaffJob Description
The Financial Aid Advisor I under direction of Assistant Director of Client Services counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families via phone email and appointments. Conducts outreach to assist students with completion of FAFSA/TASFA and outstanding financial aid requirements. Assists in facilitating workshops and presentations on and off campus to groups regarding financial aid and scholarships. Serves as Campus Security Authority (CSA).
Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate. Some Saturday and evening events are required. Some travel to Fort Worth campus as required. Must have the ability to work remotely at the request of the university in times of inclement weather or other special circumstances.
Duties and Responsibilities:
Counsels students and parents on financial aid information relevant to the individual student situation
Monitors the office email and responds to student and parent emails requesting financial aid information
Responds to questions and counseling needs in-person by phone virtually and email means from currently enrolled students prospective students and parents
Conducts outreach for the Office of Financial Aid to assist students with financial aid completion
Assists prospective and current students with their verification process
Works at Texan Services as needed when short-staffed per the Assistant Director
Assists with the intake of verification documents special circumstance appeals TASFA applications and other financial aid documentation
Assists with the review of Satisfactory Academic Progress Appeals
Maintains knowledge of federal state and institutional policies procedures and regulations pertaining to financial aid
Represents the Office of Financial Aid at events and orientations to assist prospective and current students
Performs other duties as assigned
Minimum Requirements:
Education and Experience:
Bachelors degree or an equivalent combination of education and experience
Knowledge Skills and Abilities:
Ability to meet deadlines and maintain a high level of accuracy professionalism and a customer service mindset
Working knowledge of word processing and spreadsheet programs
Ability to work individually or as a team in a dynamic organization
Strong interpersonal communication skills
Must be literate in the English language and able to comprehend give and follow both written and verbal instructions
Ability to organize and make decisions
Ability to work well under pressure
Ability to use tact diplomacy and judgment in dealing with all customers
Ability to multi-task and work cooperatively with others
Preferred Education and Experience:
Some experience in financial aid customer service or higher education
The target base hourly compensation is $20.03 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family the following benefits are also available to full time and qualifying part time employees:
Educational Benefits - employee perks that help enrich grow and foster career and professional development:
Employee Health Wellness and Financial Planning
Fully covered employee health insurance
Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees insurance coverages as of the 1stday of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.
Dental insurance
Vision insurance
Retirement and Insurance programs
Tarleton employees enjoy one of the greatest PTO packages in the area!
Paid sick leave
Holiday pay
Vacation
Longevity pay
Paid Birthday Leave Tarleton State University awards all leave-eligible employees paid time off for their birthday!
Other
Complimentary tickets to all Athletic and Performing Fine Arts events!
Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.
Employee Wellness Release Time
Staff Gym Membership Discount with Campus Recreation
and other Tarleton Discounts
Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.
Application Procedure:
During the application process applicants have one opportunity to enter the requested information upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via Submit action.
Employment applications must include:
Completed online application
Cover Letter / Letter of Interest addressing qualifications
Curriculum Vitae or Resume
At least 3 current professional references and their full contact information
Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. See resume is not an acceptable entry in the job application. Incomplete applications will not be considered.
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Unclear Seniority
Full-Time