Solutions Architect
Solutions Architect
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Job Description
About Zapier
Were humans who simply think computers should do more work.
At Zapier were not just making softwarewere building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. Youll collaborate with brilliant people use the latest tools and leverage the flexibility of remote work. Your work will directly fuel our customers success and as they grow so will you.
Job Posted: 6/13/2025
Location: Americas
Hi there!
Were looking for a Solutions Architect to join our Sales team at Zapier. In this role youll partner with the team to help develop our go-to-market strategy and close key customer accounts. Youll take advantage of a significant head start: Zapier is a leader in the automation space with proven product-market fit and strong sales traction.
Youll be selling a product that is consistently a preferred choice in the market. As an early Solutions Engineer at Zapier youll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting solution development and direct sales collaboration.
Educate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers.
Bring accounts to technical close. Youll navigate complex multi-party sales and design joint integration architectures with our customers Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort.
Partner with our Growth Engineering and Product teams. As the primary conduit between go-to-market and Engineering youll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success.
If you want to advance your career at a fast-growing profitable impact-driven company read on
Things Youll Do:
Take a consultative approach to deeply understand your customers technical needs and pain points and present tailored insightful solutions using Zapiers Enterprise Automation platform.
Drive revenue for Zapier by positioning Zapier as an integral part of customers business strategy through value-driven proof-of-concepts customized demos and solution discussions.
Collaborate with cross-functional teams including Engineering Product and Customer Success to develop integration architectures and long-term adoption strategies.
Advocate for customers and influence the product roadmap ensuring Zapiers platform evolves to meet the needs of enterprise customers.
About You:
Experience: 2 years (L2) or 5 years (L3) in pre-sales post-sales implementation or professional services at technical B2B SaaS companies.
Technical Acumen: You are deeply familiar with API integrationsyouve built them used them extensively consulted with others building them and guided teams with technical best practices. Youre proficient with Zapiers platform and can communicate its value with authority. You have the ability to learn and effectively communicate complex technical concepts to both technical and non-technical stakeholders helping them understand how Zapier integrates into their ecosystems.
Consultative Approach: You excel at understanding customer needs and providing innovative solutions. You understand how to position Zapier as an integral part of a companys broader business strategy helping them see the long-term value of automation and integration.
Relationship Building & Nurturing: You know how to quickly build and maintain senior-level relationships establishing trust with both business and technical teams. You nurture long-term partner-centric solutions and roadmaps aligning your advice with their broader goals rather than only focusing on immediate wins for Zapier. You understand that impactful lasting work is built over time.
Adaptability & Problem Solving: You thrive in dynamic evolving environments. You take a hands-on approach to solving problems and deliver creative scalable solutions. When faced with new challenges you are quick to learn and adapt even stepping in to perform emergency fixes on unfamiliar code when necessary.
Technical Innovation & Mentorship: Youre a fast-moving technical innovator who enjoys sharing knowledge. Whether through 1:1 mentorship or detailed documentation you actively help others grow their expertise. Youve consistently learned new skills to better advise partners in unforeseen situations and continually improve your own expertise.
Cross-Functional Collaboration: You work seamlessly across teams partnering with Growth Engineering and Product to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap.
Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact. Whether researching external market data internal metrics or investigating partner sites and marketplaces you have the ability to piece together valuable insights to drive decisions.
Self-Motivated: You thrive in environments with ambiguity driven by a strong personal desire to learn and achieve.
AI Fluency: Youve used AI tooling for work or personal useor you are willing to dive in and learn fast. You explore new tools workflows and ideas to make things more efficient and are eager to deepen your understanding of AI and use it regularly.
Nice to Have
Proven Success in Sales: Youve demonstrated success in closing 6 figure software deals and can quickly develop and maintain relationships with senior stakeholders ensuring that sales and technical integration efforts align with business goals.
How to Apply
At Zapier we believe that diverse perspectives and experiences make us better which is why we have a non-standard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles regardless of the type of companies in your background so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however if you receive an offer you will need to include your most recent educational experience as part of our background check process.
After you apply you are going to hear back from useven if we dont see an immediate fit with our team. In fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!
Zapier is an equal-opportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.
Zapier prioritizes the security of our customers information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact .
Application Deadline:
The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.
Even though were an all-remote company we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Employment Type
Full-Time
