Senior Site Specialist
Senior Site Specialist
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1 Vacancy
Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer.
Location/Division Specific Information
How do we make an impact
Unity Lab Services offers a single source for coordinated lab service support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customers laboratorys business needs.
What will you do
- Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements receiving put-away stock rotation cycle counts order entry and expediting customer service call resolution product returns and backorder processing
- Perform laboratory services such as order delivery glassware processing biological waste processing chemical inventory receipt/reconciliation and media preparation
- Analyze/maintain/reconcile various reports to ensure contractual requirements are met
- Proactively collaborate with the supervisor on any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes
- Engage in safety programs such as hazard identification inspections and incident reporting/investigation as required
- Participate in process improvement activities
- May perform other responsibilities as assigned by management
Education
High school diploma or equivalent required.
Experience
2 years of related experience within a laboratory setting is helpful. Experience working in customer service is also a plus.
Knowledge Skills Abilities
- Able to read write and speak English fluently
- Strong verbal and written communication skills and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientifics values including confidentiality
- Possesses a strong desire to serve the customer and the interpersonal skills to collaborate with various levels of personnel at the customer site
- Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed
Physical Requirements / Work Environment
- Works primarily at customer sites which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin tetracycline etc)
- Depending on the area of the building personal protective equipment may be worn including lab coats coveralls hoods facemasks hairnets safety gloves steel-toe shoes (required for all colleagues) bump hats and/or safety glasses
- Typically lift 30 - 40lbs and up to 50lbs occasionally
- Regularly use equipment including pushcarts pallet jacks mobile cylinders forklifts etc. to push/pull up to 100lbs
- Regularly required to stand walk and conduct manual material handling (twisting bending reaching lifting etc.) for prolonged periods
- Able to work in environments with varied temperatures (cold rooms outside etc.)
- Ability to work overtime as needed
Benefits
We offer competitive remuneration healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Apply today!
Accessibility/Disability Access
Thermo Fisher Scientific provides accessibility services for job seekers needing accommodations during the application process such as help for hearing vision mobility or cognitive challenges.
This phone line is only for disabled job seekers needing help with accessibility. Other inquiries wont be answered.
Required Experience:
Senior IC
Employment Type
Full-Time
