Consultant Business Analyst, Identification and Registration services
Consultant Business Analyst, Identification and Registration services
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Job Description
DEADLINE FOR APPLICATIONS
2 August 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme is the worlds largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger. Every day WFP works to ensure that nobody goes to bed hungry and that the poorest and most vulnerable particularly women and children are able to meet their food and other essential needs.
To reach people in need WFP and partners often need to register verify and enrol people into assistance programmes. WFP is careful about the amount of information that it requests from people and wants to make sure that all personal information that is collected by WFP and partners is managed securely and responsibly. WFP needs assurance that the right people are selected for assistance and receive the entitlements. Therefore WFP country offices need the capabilities to securely collect information verify beneficiaries and manage the enrolment and delivery processes in line with corporate standards and best practices.
The IDM Delivery unit in the Delivery Assurance Service has been tasked with leading on WFPs corporate systems and services for identity management for WFPs in-kind and CBT programmes. The team supports WFP Country Offices and partners to perform secure timely and effective registrations verifications enrolments and delivery of entitlements. In some cases the support to Country Offices and partners will be done through a service-model with clearly defined and agreed deliverables transparent costs and overall excellent service provision.
HQ IDM Delivery is therefore recruiting a Business Analyst to review business processes capabilities and requirements and feed into the development of corporate systems and the running of business services for CBT and in-kind programmes.
Job Purpose:
Design and review the business processes controls and business requirements related to identification data collection and data management. Perform high-level country office assessments and business process mapping to identify current gaps and needs. Feed into the prioritisation and development of features in corporate solutions in collaboration with relevant stakeholders. Perform user acceptance testing of corporate solutions to ensure that they meet business needs. Ensure overall excellent service provision end-user and client satisfaction (COs and beneficiaries).
ACCOUNTABILITIES/RESPONSIBILITIES:
1. Actively engage with country offices and regional counterparts to deliver and roll out identification and registration services.
2. Draft and review detailed business requirements of processes related to identification registration and data management following a Human-Centered Design (HCD) approach.
3. Provide advice and support to Country Offices and Regional Bureaus related to best practices and available tools as related to registration and identification services.
4. Organize and deliver product demos answer general service questions and actively engage with interested Country Offices and relevant stakeholders.
5. Perform end-user testing to ensure solution consistency and excellent user experience.
6. Co-ordinate with WFPs technical teams and external developers to lead sprint planning drive development and management of product pipeline.
7. Review feedback and troubleshoot the development of IDM solutions (Identification and Registration) to ensure business requirements and end-user needs are met.
8. Lead stocktaking of corporate capabilities and gaps related to identification registration and other IDM processes.
9. Support and review work of junior consultants especially business requirements product roadmap and pipeline.
10. Where needed deploy on mission to provide field support and deliver trainings as needed.
DELIVERABLES AT THE END OF THE CONTRACT:
1. Engaged with COs on the design and setup of key business processes provided advisory support and drafted digital roadmaps for operational systems.
2. Demonstrated ability to draft business requirements for the delivery of cash assistance.
3. Support the scale up and expansion of cash services globally.
4. Prepared and delivered key service delivery artifacts such as product roadmap implementation plans and monthly consumption reports.
5. Deployed on mission and provided trainings if required.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
University Degree or Advanced University Degree in international relations political or economic science business administration computer and information systems or other relevant academic areas.
Experience:
At least 4 years of relevant progressive work experience in humanitarian or private sector. Experience with designing and implementing humanitarian in-kind or cash programmes is valued.
Knowledge & Skills:
Microsoft Office data collection tools ETL/ELT tools database technologies field applications and project management methodologies are relevant. Experience and ability to effectively engage and coordinate across a variety of stakeholders. Knowledge of the Agile SCRUM methodology is desirable.
Languages:
Fluency (level C) in English with an intermediate knowledge of another official UN language (Arabic Chinese French Russian and Spanish) or Portuguese (one of WFPs working languages) is desirable.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
IC
Employment Type
Full-Time
