Title - Product Management - Associate Product Manager - EDC (AI)
About Us: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Role Overview
We are seeking a passionate and data-driven Product Manager/Sr. Product Manager to lead the development and scaling of IoT device solutions including AI-integrated hardware such as Soundbox and EDCs. The ideal candidate should bring strong product instincts cross-functional leadership and experience in building AI-enabled user experiences at scale.
Key Responsibilities
- Collaborate with business design and engineering teams to define customer journeys drive hardware AI use cases (e.g. AI bot integration predictive device health) and enhance merchant experience.
- Understand IoT hardware architecture and AI capabilities such as NLP speech-to-text models and embedded intelligence to shape product direction.
- Define and manage detailed Product Requirement Documents (PRDs) balancing innovation with feasibility across firmware cloud and AI pipelines.
- Influence business stakeholders and cross-functional teams to expedite decisions and navigate technical roadblocks effectively.
- Drive product planning and execution through Agile/Scrum methodologies aligning sprint goals with roadmap priorities and ensuring timely delivery.
- Leverage analytics real-time device data and ML models to identify user pain points track health metrics and proactively improve product engagement and uptime.
- Own product KPIs and continuously refine strategy based on merchant feedback business impact and market insights.
Key Qualifications
- MBA or Bachelors degree in Engineering Computer Science or a related field.
- Minimum 4 years of experience in Product Management; additional 12 years working with hardware and software products is a strong plus.
- Good understanding of AI/ML applications in product workflows (e.g. voice assistants AI bots predictive diagnostics).
- Strong problem-solving communication and stakeholder management skills across tech business and design teams.
- Comfortable working in fast-paced ambiguous environments with a strong bias for execution.
Why join us
A collaborative output driven program that brings cohesiveness across businesses through technology
Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedback from your peer teams on your support of their goals
Respect that is earned not demanded from your peers and manager
Compensation:
If you are the right fit we believe in creating wealth for you
With enviable 500 mn registered users 17 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it.
Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!