Drilling Consumables Product & Field Support Specialist
Drilling Consumables Product & Field Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Candidate may be based anywhere in Ontario.
Role Overview:
We are seeking a Drilling Consumables Product & Field Support Specialist to act as a key technical bridge between our product development operations and customers. This dual-purpose role combines field-based customer engagement and sales support with internal product lifecycle and inventory management for top hammer diamond tooling and exploration drilling consumables.
Youll split your time between visiting customer sites to support field trials drive product performance and provide training and collaborating with internal stakeholders on inventory optimization cost initiatives technical marketing and feedback loops for product improvement. This role is ideal for a technically savvy and commercially minded professional who thrives in both field and office settings.
When not traveling for client or internal engagements this position will be performed remotely (work from home).
Estimated travel requirement is approximately 50% including occasional overnight and weekend travel as required by clients.
Key Responsibilities:
Field Sales & Product Support
Serve as the regional product expert for diamond products and exploration tooling; advise customers and sales teams on product use performance optimization and application best practices.
Plan and execute structured field trials of new consumables including test planning performance analysis and feedback reporting.
Actively support the Canadian Sales Management team in customer acquisition relationship management and strategic growth initiatives.
Deliver technical presentations training and on-site product demonstrations to drillers customers and internal teams.
Collect and analyze field feedback for use in product improvements warranty claims and market positioning.
Product Management & Operations Support
Support the global product management team with lifecycle planning SKU rationalization and cost-reduction initiatives.
Manage high-value inventory tracking reorder point (ROP) updates and supply planning for large contracts.
Collaborate with engineering sourcing and manufacturing to support value engineering and ensure product data integrity.
Create and maintain technical marketing content including product specs training materials case studies and value calculators.
Evaluate competitor offerings and market trends to identify differentiation opportunities and feed strategy development.
Minimum Qualifications:
Authorized to work in Canada; valid drivers license.
Bachelors degree in Mechanical Mining Industrial or Materials Engineering.
5 years of relevant experience in mining drilling construction or heavy industrial sectors.
Solid understanding of consumables subject to wear (e.g. bits tooling diamond products) and the mechanics of drilling systems.
Strong Microsoft Office proficiency (Excel PowerPoint) and technical reporting skills.
Proven ability to train and communicate technical concepts across all levels from drill operators to executives.
Detail-oriented and analytical mindset with experience in product testing inventory control and technical writing.
Willingness and ability to travel frequently within Canada and occasionally internationally.
Preferred Qualifications:
Prior experience with core or top hammer drilling operations.
Familiarity with ERP systems (e.g. Oracle) and product costing practices.
Project management experience in a cross-functional environment.
Knowledge of inventory health metrics and SKU-level planning.
Compensation Benefits and Perks
Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Boart Longyear offers competitive pay comprehensive benefits and career advancement opportunities. If hired you can expect:medical vision and dental program
retirement program
employee recognition rewards program (BRAVO)
employee assistance program
Company Overview
Established in 1890 Boart Longyear is the worlds leading provider of innovative safe and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commoditiesincluding copper gold nickel zinc uranium and other metals and mineralsthe Company also supports activities in the energy oil sands exploration and environmental sectors.
The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture market and service reliable drill rigs innovative drill string products rugged performance tooling durable drilling consumables and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry offering maximum performance reliability and safety in the most demanding conditions.
Our People
At Boart Longyear people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds experiences and perspectives. That is why we are committed to fostering diverse inclusive teams and work environments free from discrimination and harassmentspaces where everyone can contribute and be heard.
Our Vision
To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity.
Our Values
Our success as a business depends on how we operate. The how is the distinctive way in which we conduct our business guided by our values of:Integrity
Health & Safety
Teamwork & Diversity
Customer Focus
Sustainability
Boart Longyear is headquartered in Salt Lake City Utah USA. Visit our website and follow Boart Longyear on social media: LinkedIn Facebook Instagram and Twitter.
Boart Longyear is committed to providing accommodations throughout the recruitment process to applicants with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation please advise us in advance so appropriate arrangements can be made.
We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. As an Equal Opportunity Employer we thank all who apply but will only be contacting those selected for an interview. Please apply online at Experience:Unclear Seniority
Employment Type
Full Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved