Veterinary Referral Coordinator
Veterinary Referral Coordinator
Posted on :
15-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-06-2025
Job Description
Description
Position at Heart of Texas
Veterinary Referral Coordinator
Full-time
Round Rock TX
Heart of Texas is looking for an Veterinary Referral Coordinator to join our team as part of the Thrive Pet Healthcare community.
At Heart of Texas a Thrive Pet Healthcare partner you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
About You
Duties and Responsibilities:
- Reports to the Client Relations Manager
- Collaborate efficiently withspecialtydepartments Client Care Coordinators and the Veterinary Relations Partner
- Monitor thespecialtydepartments consultationschedule dailyfor changes
- Practice smartschedulingfor each department
- Trackspecialtyreferrals from allsources (calls emails faxes ezyVet eReferrals)
- Analyze referral data over time and create reports ensuring continued growth
- Call and textclientsto schedulenew consultations and communicate between potential clients and hospital team
- Answerclient questionsregardingscheduling and the exam process connect clients to departmental staff when needed
- Calland email referring hospitals for medical records enter medical records in patient file after reviewing to ensure all pertinent information is received
- Keepa friendly and professional demeanor when speaking to clients and all members of the referring clinic teams
JobRequirements:
- Moderate veterinary medical knowledge to support review of medicalrecords
- Minimum two years of experience in the veterinary field ideally in a referral practice
- Time management skills and ability to work independently
- Proficient in Adobe Acrobat ezyVet and Medallia Concierge with ability to learn new programs
- Proficient in Microsoft Office suite including SharePoint with advanced knowledge of Excel to manage spreadsheets
- Excellent interpersonal communication skills
- Able to accept and implement feedback adjust processes as needed
Aboutthe Hospital
Heart of Texas Veterinary Specialty Center is a 24 hour emergency and specialty referral hospital that invests heavily in our teams growth and development. We pride ourselves on providing the Round Rock area with compassionate and quality emergency and specialty care including surgery internal medicine and oncology. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance.
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial wellbeing. In addition to our health and life insurance and short- and long- term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected community youll be able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and aconnected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and ourlocally rooted nationally connectedhospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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