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Job Summary:
The Mohs Medical Assistant - Team Support will be trained in all areas of the Mohs surgery department. The Candidate will be crossed trained to perform job duties of a front desk coordinator surgery scheduler junior Histotechnician surgery assistant and support staff. This Candidate should be flexible and versatile willing to help where needed. This position will require travel to multiple locations as the need presents itself. This person should be reliable empathetic work well within a team and compassionate about patient care.
Job Duties:
Clinical:
Surgeon during surgery excisions biopsies
Placing patients in rooms taking histories going in with physicians and assisting with surgeries cleaning rooms for the next patient cleaning instruments.
Consults (both phone and office)
Entering data in EMR system quickly and accurately
Calling patients post-operatively
Vital Signs
Cleaning sterilizing appropriate packs for surgery
Cleaning exam rooms
Stocking rooms
Syringes/injectables as needed
Process tissue on cryostat or by manual methods
Produces consistently good quality microscopic slides that can be readily reviewed and interpreted by the Mohs surgeon
Assisting other staff as needed depending on various needs of the office/providers
Providing necessary coverage of other staff to ensure high operational standards
Administrative:
Check patients in/out for appointments
Make cancel and reschedule appointments
Collect copays/deductibles per Insurance plan
Make pre-op phone calls
Fill syringes
Monitory schedule ahead of time to avoid scheduling issues
Return all calls received by the end of that same business day
schedule patients for surgery and discuss and explain patient treatment options when scheduling as it pertains to each patients needs.
Responsible for managing phone calls from patients family members and outside referral sources while remaining HIPPA compliant
General administrative projects as directed
* Travel between Pawleys Island Rourk and South Strand will be required
Education:
High School Diploma/GED. Clinical or surgical certification preferred but not required.
Essential Skills & Abilities:
Possess wide-ranging knowledge of skin care treatment and pathology
Detail-oriented with the ability to record and report properly in the patient records all pertinent information.
Good problem solving and analytical skills
Excellent communication skills
Ability to work as a team member
Well-organized with attention to detail
Ability to manage multiple projects simultaneously
Treat patients and co-workers with respect
Empathetic with patient needs and concerns
At least one year in a Medical Office Mohs surgery preferred but not required
Equipment Operated: Standard clinical and office equipment
Work Environment: Combination of medical office and exam rooms. Frequent exposure to communicable diseases biohazards and other conditions common in clinic settings. Light lifting
up to 20 lbs and ability to physically support patients as needed
Salary: Based on experience
Full Time