Systems Engineer, IT Services

The Infrastructure Standards team plays a crucial role in developing and maintaining deployment standards best practices and automation frameworks that are used by thousands of engineers worldwide. We blend technical expertise with real-world operational experience to build robust repeatable and secure deployment patterns that accelerate our business capabilities while maintaining operational excellence.
As an Infrastructure Standards Engineer you will:
Design and develop standardized deployment patterns and frameworks for global infrastructure implementations
Create and maintain technical documentation and guidance for deployment teams worldwide
Collaborate with multiple engineering teams to understand their deployment needs and challenges
Drive continuous improvement in deployment processes and methodologies
Provide technical consultation and support to deployment teams adopting new standards
Partner with security compliance and operations teams to ensure standards meet all requirements The ideal candidate will bring:
Strong understanding of infrastructure-as-code principles and tools (Terraform CloudFormation etc.) Experience with CI/CD pipelines and automation frameworks Excellent problem-solving and analytical skills Ability to influence and drive technical decisions across multiple teams Strong communication skills and ability to create clear technical documentation Experience with cloud platforms (AWS preferred) and modern deployment technologies You should be comfortable with ambiguity and excited about solving complex technical challenges at scale. Youll work closely with teams across different time zones and cultures requiring excellent collaboration skills and flexibility in working hours when needed.
This role offers the opportunity to:
Shape the future of our global infrastructure deployment strategy Work with technologies and methodologies Influence best practices across a large engineering organization Build solutions that impact thousands of engineers and systems worldwide Grow your technical and leadership skills in a fast-paced environment


Key job responsibilities
Design & Implementation
Design and implement network infrastructure solutions
Create and maintain network architecture diagrams
Ensure network redundancy and high availability
Management
Monitor network performance and capacity
Conduct network performance analysis and optimization
& Maintenance
Troubleshoot network issues and outages
Perform routine network maintenance and updates
Manage network hardware lifecycle
Configure and maintain network equipment (routers switches load balancers)
& Standards
Create and maintain network documentation
Develop standard operating procedures
Define network deployment standards
Document network changes and configurations
& Support
Work with cross-functional teams on infrastructure projects
Provide technical guidance to other teams
Participate in on-call rotation for network support
Support incident response and problem resolution
& Governance
Ensure network compliance with security policies
Maintain network inventory and asset management
Participate in audit preparations
Implement network-related compliance controls



- 3 years of technical support experience
- Bachelors degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems

- Experience with network operating systems such as Cisco IOS and JUNOS.
- Experience working in a Linux/Unix environment.
- Experience working with device technologies under development familiarity with flashing firmware basic device debugging and familiarity with reading/pulling device logs.

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