Parts Counter Sales
Parts Counter Sales
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Salary Not Disclosed
1 Vacancy
Job Description
COMPANY OVERVIEW
Thompson Truck Group is an International Truck dealership with locations in Knoxville Cookeville and Bristol VA. With trucks trailers parts service and leasing our mission is One Team One Drive and One Result:UPTIME!
We are heavily investing in our facilities training software tools and equipment as we strive to become the industrys employer of choice. Our driving force is a vision that embraces our priorities: customers employees and communities we support. Guided by our core values of Humility Persistence Respect and Lasting Relationships we cultivate a culture that champions collaboration and advancement.
POSITION OVERVIEW
Thompson Truck Group is currently seeking an individual to join our team as a Parts Counter Sales Representative. In this role you will have the opportunity to:
- Assist customers with their parts questions and needs either in person or via the telephone
- Handle cash and other purchasing transactions
- Effectively communicate features benefits and warranty policy information to customers
- Coordinate and arrange daily order shipments deliveries and pick up
- Maintain records of repair orders invoices insurance estimates and special-order parts
- Issue parts return credits as outlined in company guidelines maintaining accuracy of information for price verification
- Any other parts department duties
Individuals who are successful in this role are team players with a strong commitment to customer service have a willingness to learn new products and product updates and possess excellent written and verbal communication skills.
POSITION MINIMUM & PREFERRED QUALIFICATIONS
- High school diploma or equivalent
- Minimum 1-year prior customer service experience
- Basic computer knowledge to include Microsoft Office and Outlook
- Parts computer management applications experience preferred
- Ability to work a flexible schedule to include some weekends and evenings
- Standing for long periods of time kneeling reaching and team lifting up to 150 pounds
WORK ENVIRONMENT
BENEFITS
- Competitive hourly wage depending on experience
- Medical dental vision
- 401k with company match
- Company paid life insurance and supplemental insurance options
- Paid time off program
- (8) paid company holidays
- Recognition and rewards programs
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
It is the policy of Thompson Truck Group LLC to provide equal employment opportunities without regard to race color religion sex national origin age disability marital status veteran status sexual orientation genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment including but not limited to recruiting employment placement promotion transfer demotion reduction of workforce and termination rates of pay or other forms of compensation selection for training the use of all facilities and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications business necessity or age limitations will be adhered to by the company where appropriatewill be adhered to by the company where appropriate.
Employment Type
Full-Time
