Technical Program Manager
Technical Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.
PagerDuty is seeking a Technical Program Manager to join our diverse customer-focused team! As Technical Program Manager you will be responsible for identifying the stakeholders driving to set roadmaps and strategies for the program leading delivery reporting status and holding the bar on quality. This is an exciting opportunity as you will work with Security teams on impactful initiatives. The ideal candidate is someone with a strong technical background excellent problem solving ability and is passionate about managing large scale programs and projects!
This role is expected to come into our Atlanta office 1 time per month so you can thrive in your new role and fully embrace being a Dutonian!
Key Responsibilities:
- Lead Security program planning milestone and success criteria definition resource allocation plan and estimation leading to predictable delivery
- Analyze large data sets quickly to identify complex patterns and relationships resulting in practical solutions to real business problems
- Anticipate bottlenecks providing escalation management and making tradeoffs
- Identify unstructured problems and drive technical and operational improvement business strategies and technical solutions across teams
- Provide technical contribution working with cross functional teams to surface dependencies risks mitigation plans and estimation refinement.
- Collaborate closely with cross functional partners to drive iterative process improvements
- Leverage tools and processes to improve productivity in support of the program
- Communicate successes schedules priorities issues and overall program health to all levels in the company
- Create track and drive critical path flagging and managing risks dependencies and decisions that affect the program
- Drive program alignment on present and future outcomes that support companys strategy
- Manage program financials related to capitalization
- Manage procurement processes related to the initiative
- Creation and distribution of impactful automated reporting
Basic qualifications:
- 4 years of experience in Technical Program Management 1 year of experience running security programs
- Experience doing department roadmap planning & reporting metrics tracking and reporting
Preferred qualifications:
- Experience with managing large-scale programs with a wide impact radius (such as migrations/deprecations etc.)
- experience
- Confidence leading and influencing
The base salary range for this position is 121000 - 184000 USD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory Queensland South Australia Tasmania Western Australia
Canada:Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Required Experience:
Manager
Employment Type
Full Time
