Field Operations Manager - Restoration
Field Operations Manager - Restoration
Posted on :
15-06-2025
Employer Active
1 Vacancy
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Job Description
Position Summary
The Mitigation Manager oversees field operations for water mold fire and environmental mitigation services across residential and commercial properties. This role manages day-to-day crew scheduling ensures proper execution of restoration procedures and coordinates with customers external and internal stakeholders to ensure timely and high-quality service delivery. The Mitigation Manager also contributes to business performance through strong leadership resource planning and accurate estimating using industry-standard tools like Xactimate and Restoration Manager.
Primary Duties and Responsibilities
- Supervise and lead field crews on mitigation projects (water mold fire board-up tarping etc.)
- Ensure safety efficiency and quality standards are maintainedon all jobs.
- Schedule and dispatch technicians vehicles and equipment for timely project execution.
- Serve as the primary contact for customers and insurance adjusters during active jobs.
- Write and review job estimates in Xactimate with accuracy and adherence to scope.
- Scans
- Maintain detailed documentation for claims equipment usage and project status.
- Participate in after-hours emergency service rotation and respond promptly to urgent calls.
- Maintain clean trucks warehouse inventory and equipment logs in proper working order.
- Collaborate with the GM and team leaders to optimize field operations and improve workflows.
- Train coach and support technician development and job readiness.
Qualifications
- 3-5 years of field experience in restoration or mitigation operations
- 2 years of management or supervisory experience.
- Strong knowledge of water mold and fire restoration techniques.
- Proficient in Xactimate estimating software.
- Project management experience including juggling multiple job at the same time.
- Strong communication skills with customers teams and industry professionals.
- Valid Drivers License with clean driving record.
- Bilingual (English/Spanish) preferred.
$50000 - $65000 a year
Plus incentives
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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