Executive Director HawkSoft User Group
Executive Director HawkSoft User Group
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Job Description
Are you ready to lead a community of thriving passionate and engaged business owners and
entrepreneurs
HawkSoft a leader in agency management systems for independent P&C agencies has a vibrant and
engaged user community - HawkSoft User Group (HUG). Our events and activities stand out from
others in our industry for their warm welcoming and down-to-earth feel. More living room than
ballroom.
About this role
We are looking for an Executive Director who will be responsible for overseeing all aspects of our HUG
user community: attendee experience planning execution of conferences to create a best-in-class
experience and conference performance and financial outcomes. You wont just manage events-youll
shape the future of HUG fostering an engaged community that positions independent agencies to learn
from each other and thrive. The Director will work with key stakeholders at HawkSoft and HUG Board of
Directors (who are volunteers) to create the vision of HUGs member services/programs and
conferences. They will take ownership of all HUG initiatives from inception through delivery.
Heres our current in-person annual event schedule:
- 1 national conference (Spring)
- 1 leadership/executive retreat (Fall)
- 7 regional conferences (Fall)
- 2-3 HUG Board retreats for strategic & committee planning
Responsibilities
Community Leadership
Build and execute a vision for a thriving user group collaborate with HawkSoft leadership and HUG
leadership and foster strong relationships with sponsors/vendors.
- Design execute and coordinate a plan to build a thriving user group
- Liaison between HawkSofts CMO and the President of the HUG Board of Directors
- Develop deep relationships and work closely with sponsors/vendors who help HUG events meet
our financial and experiential objectives
Event Management
Oversee the planning budgeting and execution of all HUG events balancing a best-in-class experience
for attendees with fiscally-responsible events.
- Create a compelling value proposition for new and returning attendees and partners
- Manage budgets for portfolio of events
- Lead negotiations and recommendations for service contracts for conference facilities hotels
audio/visual decorations food/beverage transportation and other vendors in a collaborative
manner with team inclusion - Ensure appropriate reporting is in place for all key stakeholders. This includes but is not limited
to financial attendee registration exhibitor/sponsorship and operational progress. Provides
comprehensive post-event reports and analysis to key stakeholders.
Operational Oversight
Manage day-to-day operations supervise staff and ensure the quality of HUGs marketing educational
programs and communications.
- Manage day-to-day operations on behalf of the HUG Board of Directors
- Ownership for agenda budget event programming and meeting deadlines
- Oversee marketing activities for HUG and ensures quality content for users
- Prepare calendars reports invoices summaries financial statements travel itineraries and
other documents pertaining to HUG activities. - Identify new funding sources to meet organizational budgeting objectives
- Oversee HUG website social media newsletters webinars and other educational programs
- Supervisory responsibilities over a staff of two
- Other duties as assigned and necessary to ensure the success of the user community
Knowledge skills and abilities applicants should have
- Natural resonance with HawkSofts core values
- Discipline to self-direct and create execute their own goals without heavy direction
- Strong (borderline obsessive) attention to detail with their work and meeting deadlines
- Agility to respond to changing needs and priorities
- Excellent communications skills and ability to convey complex ideas with clarity
Experience and education
Required:
- 5 or more years of experience in meeting planning
- Experience leading corporate events from inception to execution
Preferred but not required:
- Bachelors Degree or higher in Business Administration Hotel and/or Meeting
Management or a related field. - Certified Meeting Professional (CMP) or Certification in Exhibition Management (CEM)
- Direct experience or familiarity with the insurance and software industry
Work environment
- 100% remote work
- 25% travel per year is expected
- Will need to attend conferences and industry events domestically on a regular basis. No
international travel forecasted.
How to apply
Send a customized cover letter and resume via the link below. Emailed resumes will not be accepted.
In your cover letter please tell us what community building means to you.
Heres a tip on how to get invited for an interview: use your cover letter to explain why your background
is a good fit specifically for the requirements of this position. The cover letter is an opportunity to show
us your persuasive skills how well you can tailor your message to our job posting and convince us that
you actually read the entire posting.
Required Experience:
Director
Employment Type
Full-Time
