DFPC Marketing & Communications Coordinator

This position is responsible for developing and executing strategic communications plans to enhance organizational visibility and build strong relationships with key stakeholders including government officials the media and division personnel. The position will be coordinating with the marketing and communication specialists and managing internal and external communications and media relations to advocate for organizational interests.

Oversees and guides communications in advance of DFPC strategic direction. Directs agency managers and executive staff to establish division wide communications standards and plans oversee outreach activities and special events and coordinate the dissemination of accurate information released for DFPC. Responsible for overall communication strategy formulation implementation and evaluation. Position oversees all communication and marketing strategies to include partnerships social media marketing campaigns etc. Directs the development of agency marketing promotions agency-wide strategic communications branding pro-active community relations critical strategic partnerships and community engagement.

Oversees and manages the agencys response reactively. This includes coordinating with division marketing and communication specialists to communicate with all media outlets and platforms to manage the divisions image and provide transparent communication to its customers and the communities it serves. Measures the effectiveness and impact of communication initiatives that are both proactive and reactive and internal and external. Manages organizational messaging through a variety of channels including written publications e-communications web strategy and public events. During crisis communications oversees the overall communication strategy from the beginning of the event through its completion.

Responsible for internal communications marketing and supporting critical partnerships within DFPC and CDPS Divisions. Designs develops and distributes relevant information and education materials to internal staff including a weekly DFPC update. Oversees the upkeep of the DFPC intranet. Responsible for the communication oversight of internal outreach program initiatives member wellness and safety and engagement initiatives. Administers agency-level communication and programs in order to carry out agency objectives and monitors field public information officer initiatives. This position is responsible for developing and implementing an integrated and efficient strategic and operational communication process.

Responsible for development coordination and oversight of communications with external stakeholders media and public. Oversee the design and upkeep of the DFPC website. Facilitates and responds to media inquiries and participates in interviews. Position provides oversight over DFPCs public information and crisis communication along with overseeing the modern media platforms that support and facilitate these important activities. Designs develops and distributes relevant public information and education materials. Utilizes marketing principles to enhance the divisions outreach efforts and communicate effectively to external audiences. Responsible for communication strategies related to recruiting programmatic updates and other campaigns.

Designs outreach strategies to publicize DFPC achievements which may include developing special

events or social media campaigns. Prepare videos that enhance the DFPC brand. Coordinates responses to media inquiries that require input from multiple DFPC work units. Attend and represent the DFPC at sponsored community and media events. Develop plans or materials to communicate organizational activities that are beneficial to public safety. Conducting service delivery surveys to external partners. Support the Division with public information needs.

• Bachelors degree from an accredited institution in any field.
• Two (2) years of progressively responsible professional experience in the marketing and communication field. Including experience creating accessible content reflecting diversity and inclusion using plain language and clear and structured content and providing alternatives as needed.

• Advanced degree from an accredited institution in any field.
• One (1) year of progressively responsible professional experience in the marketing and communication field. Including experience creating accessible content reflecting diversity and inclusion using plain language and clear and structured content and providing alternatives as needed.

• Prior professional communications experience in fire or law enforcement.
• Demonstrated experience responding to crisis situations or those involving sensitive issues.
• Experience developing effective media response strategy.
• Experience creating content that follows Plain Language Guidelines.
• Experience incorporating production of alternatives (e.g. captions image descriptions) into content authoring workflows.
• Experience incorporating accessibility into content authoring resource such as style guides.

• Knowledge of digital accessibility and disability inclusion.
  
• Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility.
• Knowledge of WCAG 2.1 AA requirements related to content authoring and production.
• Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing that there is a problem.
• Strong leadership skills.
• Strong critical thinking skills.
• Communication and Media knowledgeKnowledge of media production communication and dissemination techniques and methods.
• CommunicationCommunicating effectively in writing as appropriate for the needs of the audience demonstrating purpose in writing.
• Ability to apply standards and create practical solutions.
• Strong strategy development and execution skills.
• Exceptional interpersonal skills with demonstrated experience in collaborating effectively and building relationships with stakeholders at all levels within an organization as well as external partners and stakeholders.
• Ability to forge strong working relationships with employees at all levels of the organization community partners and peers in other agencies.
• Ability to deliver targeted messages clearly concisely and persuasively
• Strong public speaking skills

• Must be Colorado resident at the time of application.
• Current valid drivers license at time of hire and must obtain a Colorado-issued drivers license within 6 months of hire.
• Ability to operate a state vehicle and ability to travel frequently in and out-of-state with overnight stays.
• Requires successful completion of a background investigation that includes a polygraph exam a fingerprint based criminal history search driving history and drug test.