Patient Navigator, Hematology Oncology
Patient Navigator, Hematology Oncology
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Job Description
Overview
The Patient Navigator acts as a dedicated advocate for patients helping them navigate the healthcare system and ensuring that appointments are scheduled promptly in line with the guidelines set by the Medical Director. This role involves addressing barriers to care fostering strong connections with referring healthcare providers and managing referrals efficiently by securing all necessary medical records and patient information. In addition to supporting individual patients the Patient Navigator engages with community organizations to promote health education and awareness. They are also responsible for tracking new patient inquiries compiling monthly data on referral trends and working closely with the care team to coordinate services. By identifying and removing obstacles to care the Patient Navigator plays a vital role in ensuring patients receive timely and comprehensive healthcare.
Responsibilities
What Youll Do
- Serve as a patient advocate guiding individuals through the healthcare system.
- Ensure timely scheduling of appointments in accordance with protocols established by the Medical Director.
- Assist patients in overcoming access barriers to care.
- Build and maintain relationships with referring healthcare providers.
- Manage all incoming referrals efficiently including collecting necessary medical records and patient-care documentation.
- Collaborate with community organizations to promote health education and awareness.
- Track and document all new patient requests compiling monthly reports and analyzing referral trends.
- Work closely with the care team to coordinate services and ensure patients receive the care they need without unnecessary delays.
Qualifications
What Youll Bring
Required:
- Bachelors Degree in a relevant field required; may substitute years of experience or navigator training on a year-for-year basis.
- Minimum of two (2) years of experience in a healthcare setting working directly with patients.
- Technical clinical experience and/or experience in a specialized practice area (e.g. OB/GYN Oncology) is a plus.
- Proven experience in patient advocacy and/or customer service roles.
- Outpatient care experience preferred.
- Familiarity with medical terminology is required.
- Proficient in Microsoft Office and general computer literacy.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to work independently and collaboratively within a team.
- Flexible availability including the ability to work varied hours.
- Preferred qualities include being friendly outgoing caring empathetic dedicated and resourceful.
- Bilingual skills (English/Spanish) are a plus
What We Offer
- Paid Time Off (PTO)
- Medical & Prescription Drug Coverage
- Dental & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Short- & Long-Term Disability Insurance
- Pension Plan
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development
Compensation
The expected salary range for this position is PS/22S: $61039-$ 87183 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.
About Us
University Hospital is one of the nations leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community wed love to meet you.
University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer M/F/D/V. For more information visit for this job online
Employment Type
Full-Time
Key Skills
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