Vendor Management Analyst
Vendor Management Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who are we
Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers property-and-casualty insurance needs in the Midwestern Northwestern and Southwestern United States. Known as The Relationship Company we define success as a measure of the relationships weve built over time. In everything that we do we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. Thats the power of nice. At Western National nice is something we work to bring to every person and organization with whom we partner and serve.
Does this opportunity interest you
Western National is seeking a Vendor Management Analyst to join our team!
The individual in this role will have the opportunity to support the organizations goal of more effectively engaging and managing its vendors and service performance. The individual in this role will support the implementation of a portfolio of key strategic vendors.
What are the responsibilities and opportunities of this role
- Supports best practices in the creation expansion and ongoing management of a global vendor portfolio which includes vendor contacts and escalation paths contracts and service orders maintenance and support renewals vendor spend and vendor performance tracking.
- Administers and supports the vendor contract management platform including system configuration workflow creation internal reporting and ongoing system administration.
- Provides day-to-day support for internal departments and external vendors.
- Supports the organizations vendor risk program by coordinating risk-based vendor assessments and collaborating with internal teams and vendors. Assists in maintaining review cadences and documentation standards across risk tiers.
- Acts as a resource for managing ongoing vendor risk activities including contributing to the upkeep of compliance documentation and supporting process enhancements as needed.
- Develops and maintains strong working relationships with vendors and provides excellent service to internal and external partners.
- Analyzes and evaluates proposals and assists in the vendor selection process.
- Executes vendor management activities including process oversight adherence to standards metrics tracking and coordination of the end-to-end sourcing process including RFI and RFPs.
- Manages and administers vendor management tools and generates reports for internal use.
- Manages service agreements across a wide range of vendor categories throughout the organization.
- Assists with vendor performance evaluations and monitoring of adherence to SLAs.
- Participates and supports the implementation of internal processes and policies with adequate controls around vendor performance and life cycle management including recurring evaluations and market reassessments.
- Effectively develops and maintains external third-party relationships.
- Negotiates pricing with prospective and current vendors as needed that are small to medium complexity and spend.
- Participates in operational meetings with vendors and internal stakeholders.
- Gathers input and makes recommendations to solve problems of moderate complexity.
- Identifies problems and finds solutions to moderately complex problems.
- Makes recommendations for solutions to unique problems.
- Uses relevant information from various sources to solve problems affecting their own work area.
- Consistently acts according to our customer experience standards including responding quickly maintaining a positive attitude identifying opportunities to build rapport demonstrating empathy managing the customers expectations by setting timelines for responses and deliverables using the proper communication channel for the situation and taking ownership and following up to ensure the customers issue is resolved.
- Performs special projects and other duties as assigned.
What are the must-have qualifications for a candidate
- Demonstrated successful experience with vendor management and / or strategic sourcing.
- Experience working between department managers and vendors to procure goods and / or services.
- Strong verbal and written communication skills with demonstrated ability to understand contracts.
- Aptitude for generating departmental reporting analytics.
- Proficient use of various core systems office and computer equipment and software packages.
- Experience with databases and legal or billing documentation.
- Bachelors degree preferred; experience in lieu of degree acceptable.
What will our ideal candidate have
- Familiarity with procurement contract management risk management and service delivery.
- Must be able to foster strong partnerships through knowledge sharing being a team player collaborating effectively and delivering high-level customer service.
- Strong analytical skills.
- Solid financial acumen.
- Understanding of software licensing.
- Process improvement experience.
- Experience using a contract lifecycle management platform.
Compensation overview
The targeted hiring range for this role is $65000 - $89320 annually. However the base pay offered may vary depending on the job-related knowledge skills credentials and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.
Culture and Total Rewards
Western National has long been known as The Relationship Company and caring for our employees is part of that relationship commitment. We value connectiveness empowerment and accountability and we believe that our employees are our biggest asset.
Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal) Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition the Group is consistently recognized as a Wards 50 property-and-casualty insurance company for its outstanding financial results.
Western National offers full-time employees a significant Total Rewards Package including:
- Medical insurance plan options and other standard employee benefits including dental insurance vision benefits life insurance disability insurance and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program including onsite fitness studio
- Paid Time Off including holiday vacation and volunteer
- 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
- Paid parental leave
- Bonus opportunities
Western National believes in supporting balance between work and life by providing a flexible work environment which includes a variety of hybrid and remote work arrangements designed to balance individual job department and company needs.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
