Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families family offices endowments foundations and institutions. Unlike other firms our investment managers tax and estate planning professionals work together to develop holistic strategies to optimize clients portfolios while mitigating the impact of taxes on their wealth. As a fiduciary the guidance we provide is always in the best interests of our clients without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment tax and planning strategies alongside sophisticated technology and custody platforms.

Fiduciary Trust International is owned by Franklin Templeton a diversified firm that spans asset management wealth management and fintech giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents youll get exposed to different cultures people and business development happening around the world.

Fiduciary Trust International the HNW division of Franklin Templeton is hiring a Retirement-Relationship Associate (HNW Custody) to work out of our St. Petersburg FL office.

The Retirement - Relationship Associate serves as a primary point of contact for clients daily requests and is responsible for delivering consistent high quality account service and administration of retirement accounts with the objective of driving long-term satisfaction client retention resolving client inquiries and ensuring regulatory oversight while helping our clients manage their retirement accounts. This is a hybrid position with approximately one day in office per week.

Primary Responsibility is Client Administration and Regulatory Oversight of Retirement Accounts:

The Retirement-Relationship Associate serves as subject matter expert for the organization regarding all retirement account policies procedures compliance and IRS/ERISA regulations.

• Advanced understanding of laws regulations and policies related to retirement accounts required.

• Work with Portfolio Managers and Relationship Managers to deliver client satisfaction by providing regulatory expertise proactively identifying and resolving client issues.

• Analyze relevant documents and forms related to complex beneficiary designations contributions distributions and prohibited transactions.

• Explain IRA beneficiary options to eligible beneficiaries

• Provide oversight and guidance of IRA policies & procedures

• Independently manage all follow-up and ongoing deliverables by interacting with internal and external clients

• Process Charitable Contributions and IRA Contributions

• Execute daily account administration activities process clients instructions and follow through with involved parties

• Process Required Minimum Distributions / IRA Withdrawals

• Review account opening contracts and required documents

• Process account closings transfer documents and coordinate outbound transfers

• Prepare fee adjustments letters and update fee events

• Monitor daily cash overdrafts and apply cash receipts and wire transfers

• Regularly speak with HNW and UHNW clients; respond to clients retirement related questions

Additional responsibilities include Client Management:

• Communicate any retirement account legislation changes or updates to appropriate departments

• Understand client satisfaction levels identify and solution clients concerns

• Participate in client meetings at the discretion of Portfolio Manager

Qualifications:

• Bachelors degree in business related field preferred

• 5 years of relevant financial services industry experience

• IRA and Defined Contribution knowledge and experience

• Prior Retirement Services / IRA regulatory and compliance oversight experience

• Prior client relationship experience

Knowledge Skills and Abilities:

• Excellent verbal and written communication skills along with strong attention to detail

• Ability to work well independently and effectively in a hybrid / remote environment; must be able to self-manage time and be available during normal business hours

• Good interpersonal skills with the ability to function effectively in a team environment

• Ability to manage challenging external clients and special situations

• Strong analytical ability

Learn More: Click below links to learn more about Fiduciary Trust International

• Fiduciary Trust International LinkedIn Company Page
• The Story of Fiduciary Trust International

Franklin Templeton offers employees a competitive and valuable range of total rewardsmonetary and non-monetary designed to supporttheir well-being and recognize their time talents and with base compensation employees are eligible for an annual discretionary bonus a401(k) plan with a generous match and recognition rewards. We also offer a comprehensive benefits package which includes a range of competitive healthcare optionsinsurance and disability benefits employee stock investment program learning resources career development programs reimbursement forcertain educationexpenses paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the base salary for this position to range between $65K - $75K depending on level of relevant experience plus discretionary bonus.

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