Data Center Policy and Compliance Manager

Job Description:

The Data Center Policy and Compliance Manager will be responsible for leading the development implementation and lifecycle management of policy and standards documentation for the data center operations organization. This critical role ensures regulatory and industry compliance drives standardization across operational practices and supports the ongoing resilience and reliability of data center operations.

Key responsibilities include managing vendor compliance and performance overseeing maintenance programs and standardizing business continuity planning across all sites. This position provides strategic oversight program management and expert guidance to ensure that policies procedures and standards are consistently applied tracked and continuously improved across the organization.

Policy and Procedure Management:

• Monitor and maintain a comprehensive inventory of existing operational policies and procedures to ensure accessibility relevance and alignment with organizational goals.
• Lead the intake review and integration of new policies and procedures into the data center operations framework ensuring timely implementation and consistency.
• Develop standardize and enforce robust business continuity planning (BCP) and disaster recovery (DR) strategies within the Operations organization to mitigate risks and enhance resilience.

Compliance and Audit Management:

• Oversee and coordinate the audit process for Data Center Operations (DCO) ensuring accurate timely and thorough documentation to support compliance with internal and external requirements.
• Ensure ongoing regulatory compliance across all data center sites including adherence to industry standards such as ISO SOC PCI and other relevant frameworks.
• Proactively identify and address compliance gaps implementing corrective actions and preventive measures as necessary.

Vendor and Maintenance Management:

• Lead vendor management efforts by fostering strong partnerships monitoring performance against service level agreements (SLAs) and ensuring vendor compliance with organizational policies.
• Oversee the execution and tracking of maintenance programs to uphold operational excellence reliability and compliance requirements.
• Maintain accurate and detailed maintenance records providing insights to support operational decision-making and continuous improvement.

Documentation and Standards:

• Guide the creation standardization and implementation of comprehensive operational standards and policy documentation for data center operations.
• Manage the complete lifecycle of all documentation including version control updates and archiving to ensure accuracy compliance and accessibility.
• Collaborate with cross-functional teams to integrate new standards and procedures seamlessly into daily operations.

• 7 in business administration compliance or a related field preferred; alternatively 7 years in data center operations with proven experience focused on documentation standards and compliance.
• Proven experience in policy management regulatory compliance and documentation within the data center or technology industry.
• Strong understanding of business continuity planning and maintenance programs.
• Excellent proactive communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and project management skills.
• Expertise in regulatory compliance and policy management.
• Proficiency in audit processes and vendor management.
• Ability to develop and implement standards and guidelines.
• Strong analytical and problem-solving abilities.
• Ability to communicate effectively with Operations Staff as well as interdepartmentally.
• Proficiency in the Microsoft Office program suite.
• Other training and experience may be substituted for the job requirements at the managers discretion.
• Strong attention to detail making and keeping commitments and meeting deadlines.

• Ability to sit for extended periods of time
• Moderate or advanced keyboard usage
• Travel less than 25% of the time

Base Pay Range: Annualized salary range offered for this position is estimated to be $100000 - $125000. However the actual pay range depends on each candidates experience location and qualifications.

This position has the following safety hazards:

Ergonomics

Driving (must possess valid drivers license and insurance)

Not meeting every single requirement No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If youre enthusiastic about this role and believe you have the skills and abilities that would make you successful dont hesitate to apply today!

Benefits of working at Flexential:
Medical Telehealth Dental and Vision
401(k)
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Flex Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program

Benefits are subject to change at the Companys discretion.

EEO Statement: Flexential is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.