Manager of Mail & Print Services

We invite you to become a vital part of our Print & Postage Services team where you will play a crucial role in overseeing daily operations and leading a dedicated group of professionals. As the Manager you will supervise the Print Coordinator and Mail Processor ensuring efficient production of course reading packets and effective communication with faculty staff and students. Your hands-on approach will be essential in managing budgets tracking costs and maintaining compliance with USPS and UPS regulations. If you are passionate about customer service and thrive in a collaborative environment we would love to have you on board to help us enhance our printing and mailing services!

Responsibilities:

• The Manager of Print & Postage Services is responsible for supervising the Print Coordinator and Mail Processor/Printing Assistant while overseeing the daily operations of the Print & Mail department.
• This role involves prioritizing workloads and engaging in hands-on tasks. A significant responsibility includes orchestrating and assisting with the production of course reading packets which entails organizing and labeling them for distribution as well as communicating updates to faculty staff and students regarding forms and deadlines. Additionally the coordinator maintains a spreadsheet that tracks costs volumes inventory and departmental budgets while also managing the distribution of packets and handling any leftovers appropriately.
• Furthermore the position requires providing support in printing reports letters and envelopes for various fundraising initiatives collaborating with other departments on campus for diverse printing needs. Keeping up-to-date with USPS and UPS mailing rules and regulations is essential as is managing permits and postage meter funds while processing daily outgoing mail using departmental account numbers. The coordinator also has budget responsibilities including handling monthly chargebacks for postage printing and supplies and working closely with the controllers office on budget-related tasks.
• In terms of equipment management the coordinator is tasked with operating and troubleshooting printing and mailing equipment handling contracts and service calls and forecasting equipment needs for purchase lease or sale. Effective communication of guidelines for general printing and mailing to the community is also a crucial aspect of the role. Customer service is emphasized through responding to emails phone calls and walk-in inquiries. Additionally the coordinator serves as a backup operator knowledgeable about all equipment manages time sheets and approval processes and hires temporary help as needed.

Qualifications:

• Associates degree plus at least 2 years relevant experience required or equivalent combination of education and experience
• Knowledge of USPS and UPS regulations.
• Proficiency in printing equipment operation troubleshooting and strong computer skills (Word Excel PDF handling).
• Effective communication and good interpersonal skills for teamwork with diverse groups.
• Experience in decision-making for mail preparation and providing cost-effective advice.
• Experience managing direct reports and performing hiring evaluations.
• Ability to lift heavy materials and stand/move in a fast-paced environment.

Application review will begin on June 27 2025 and will continue until the position is filled. Pay range is from $64000 - $72000 commensurate with experience.

This full-time year-round position is eligible for Williams Colleges robust benefits package designed to support you in your work and overall health and wellness.

Please visit to apply.

Employment at Williams is contingent on the verification of background information submitted by the applicant including the completion of a criminal record check and education when applicable. Decisions regarding appointments promotions and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race color sex national origin religion age disability marital status sexual orientation gender identity or expression ancestry or military service.

Beyond meeting fully its legal obligations for non-discrimination Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live learn and thrive. As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at or email at .