Quality & Process Analyst
Quality & Process Analyst
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Job Description
Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking better can be bigger and together were making it happen.
It starts here. With Bendigo Bank and you.
As a Quality and Process Analyst in our Group Financial Crime Risk Department youll help to protect the Bank our customers and the communities we serve from the impacts of financial crime.
The function is responsible for delivering an overarching framework to manage the risk of financial crime which includes advice and oversight across the Group coupled with detection and intelligence and data driven decision making within the function. The risk types managed by the function include Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Sanctions Fraud and Anti-Bribery and Corruption (ABC).
Key responsibilities:
- Document maintain and govern the AML/CTF & Sanctions Operations Quality Assurance Framework
- Perform quality control on alert investigations completed by AML Investigators which includes updating the quality control scorecard and communicating results to the investigator
- Analyse quality control scores with the aim of identifying trends and opportunities
- Produce monthly QC governance pack and present to QC committee
- Provide insights and calibration back to Ops managers to improve process
- Assist leaders with regular FCR training activities including creation of curriculum and review of training requirements
This is a full-time position available as a 12 month fixed term contract and Bendigo or Melbourne are the preferred locations.
We prioritise our people with a hybrid model of minimum three days per week based out of our Head Office/Regional Office locations.
What youll bring to the role:
- Strong understanding of the FCR Regulatory Framework and compliance requirements
- Ability to apply own experience and judgement to make sound decisions and recommendations and an awareness and ability to exercise discretion and integrity.
- Positive attitude with supportive and collaborative approach in a team environment
- Relevant Business Analysis certification/tertiary qualification (highly desirable)
- Financial crime certification (e.g. ACAMS) (desirable)
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.
We are committed to responding to all candidates. Please note shortlisting and interviews may take place prior to the advertised close date so dont delay: apply now!
Internal Applications
Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.
For a confidential discussion about what this opportunity can mean for you please contact Ashley Mason Talent Acquisition Advisor.
For more information check out the Application Process for Internal Candidatespage.
Applications close COB Friday 20 June 2025
Required Experience:
IC
Employment Type
Full-Time
