Senior Level 3 IT Engineer
Senior Level 3 IT Engineer
Posted on :
15-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Description
The Company
Our client is a forward-thinking Managed Service Provider (MSP) supporting small to mid-sized businesses with managed IT cloud cybersecurity VoIP and automation services. Theyre on the lookout for a Senior Level 3 Engineer who thrives in a fast-paced environment loves solving complex problems and wants to help shape the future of automation security and IT support.
Responsibilities
- Owning technical escalations and advanced troubleshooting for diverse client environments.
- Managing and configuring Microsoft 365 including Teams Voice Intune and Security Center.
- Working with Microsoft 365 add-ons like CheckPoint SkyKick and Inforcer.
- Leading network setups using Unifi switches APs and firewalls.
- Monitoring threats using Huntress SIEM and coordinating incident responses.
- Managing and learning 3CX VoIP with full training provided.
- Building automation workflows with Rewst and Pia to eliminate repetitive tasks.
- Developing AI Agents for smarter ticket handling and client interactions.
Skills
- 5 years of hands-on experience in senior technical support roles.
- Microsoft 365 mastery (Teams Voice Exchange Intune SharePoint Security).
- Experience with RMM tools and scripting for automation.
- Confidence with Unifi network architecture and deployment.
- Exposure to SIEM solutions (Huntress preferred).
- VoIP experience (3CX or similar training will be provided if needed).
- Experience in the MSP industry and managing multiple clients.
- Excellent communication skills.
To Apply
To be considered you must be living in Perth and have Permanent Residency or Australian Citizenship. Apply online or send your CV to
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
