Wheelchair Duty Manager-Toronto Pearson International Airport (YYZ)
Wheelchair Duty Manager-Toronto Pearson International Airport (YYZ)
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1 Vacancy
Job Description
INTRODUCTION
Interested in working in aviation Are you looking for a job with stability and growth opportunities If you are looking for a career with growth potential and work well in a fast-pacedteam-oriented environment we want to speak to you!
WHY WORK FOR PRIMEFLIGHT
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world we offer opportunities for career progression
- Enjoy a competitive pay scale
ABOUT US
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
DUTY MANAGER AT PRIMEFLIGHT
Our Wheelchair Attendant Duty Manager plays a critical role in overseeing the day-to-day operations of the airport ensuring a smooth and efficient experience for passengers staff and airline partners. This position involves managing operational issues responding to emergencies and making real-time decisions to maintain operational flow and safety. Our Duty Manager liaises with various departments including security customer service and ground handling to coordinate efforts and address any challenges that arise. Also you are responsible for monitoring compliance with airport regulations and standards providing leadership and guidance to staff and ensuring a high level of customer service and operational excellence.
RESPONSIBILITIES
- Oversee day-to-day airport operations during assigned shifts ensuring efficient and safe procedures
- Coordinate with various departments including security customer service and maintenance for seamless operations
- Respond to and manage operational emergencies and unusual situations
- Ensure compliance with all aviation regulations and company policies
- Monitor passenger flow and terminal activities implementing adjustments for optimal service delivery
- Address and resolve customer complaints and operational issues in a timely manner
- Supervise guide and support operational staff providing leadership and direction
- Communicate effectively with airline representatives ground handlers and airport authorities
- Have a great attention to detail
- May be assigned other duties as required
QUALIFICATIONS
- Minimum age of 18 years old
- Ability to read write speak and understand the English language to include documents
- 2 Years transportation/aviation operations experience
- Knowledge of the Aviation Industry
- Strong customer service skills
- Ability to read write speak and understand the English language to include documents
- Ability to access and interpret information in print and electronically including the use of adaptive technologies or methods as necessary
- Effectively communicate with colleagues and clients both in-person and through electronic means
- Pass a background check
- Must be able to pass a Canadian Criminal Record Check and able to obtain and maintain a restricted area identification card (RAIC).
- Must be flexible to work extended hours on occasion to support our field operations
- Must be able to work various shifts and days of the week. Airlines are 24/7 so we require our team to be flexible to work various shifts including nights weekends and holidays.
To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
- Ability to lift up to 70 pounds
- Prolonged standing and walking in an indoor/outdoor environment as applicable
- Must be able to reach with arms and grasp with hands
- Must be able to push pull
- Must be able to crawl and crouch at times in confined tight spaces
- Must be able to bend stretch squat kneel
- Must be able to climb and work at elevated heights
- Exposure to moderate and at times high noise levels
- Exposure to Biohazards and/or Chemicals
- Exposure to outdoor elements
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms wrists hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.
PrimeFlight Aviation Services Inc. is proudto be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
Required Experience:
Manager
Employment Type
Full-Time
