Job Title: Automotive Functional Consultant Automotive Aftersales & Services
Job Location: Newark - California - USA
Job Type: Contract to Hire
Job Description:
- Functional Consulting : Lead the process cataloguing and functional design for next generation aftersales and service systems for a leading EV manufacturer.
- Should have implemented at least one or more E2E Dealer Management Systems including in depth understanding of functional modules such as Sales Inventory Management Parts & Service Management Warranty Integrated accounting CRM etc.
- Strong understanding of high-voltage safety battery diagnostics and EV service tools would be an added advantage
- Should be able to drive workshops with business stakeholders articulate requirements and build user stories for product backlog creation
- Create detailed user stories for the technical team and take accountability for clarity and consistency
- Drive user demos and coach the business team for conducting User Acceptance Testing (UAT)
- Should have full implementation lifecycle experience in Agile methodology. (2 or more programs)
- Should be able to work effectively with the technical team to ensure delivery timelines quality & schedule are met.
- Should have worked in a multi-vendor / stakeholder environment and has managed multi-workstream complex projects with minimum foresight
- Will be responsible for ensuring that all deliverables are met in a timely manner is able to manage program risks interdependencies manage stakeholder expectations provide accurate reporting to leadership at a program and workstream level as well.
Requirements:
- Bachelors degree in Engineering Business Science Statistics or a related field.
- 10 years of experience in the automotive / industrial / heavy equipment domain or relevant consulting experience in these industries.
- Experience with Agile Project Management tools like Azure Devops or JIRA and
- Exceptional analytical and problem-solving abilities with a strategic mindset and attention to detail.
- Excellent communication and interpersonal skills with the ability to build relationships influence stakeholders and present complex concepts to non-technical audiences.
- This is a Hybrid Role and expectation is to be available in the client office for 2 or more days per week.