Travel Associate
Travel Associate
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Job Description
Job Title: Travel & Expense Analyst
Location: Pune
Budget: Up to 8 LPA
Experience Required: Minimum 2 years
Job Summary:
We are seeking a detail-oriented and proactive Travel & Expense Analyst to manage and support the organization’s Travel & Expense (T&E) operations including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach analytical mindset and a strong ability to manage multiple tasks in a dynamic environment.
Key Responsibilities:
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Serve as the lead administrator for Concur expense management and the corporate credit card program.
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Deliver superior customer service training and ongoing support to employees using the Concur T&E system.
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Assist employees with travel bookings as needed ensuring adherence to company travel policies.
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Book healthcare provider travel as required.
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Perform regular audits of T&E expense reports and validate receipts in compliance with company policies.
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Process credit card applications and manage program-related activities.
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Reconcile credit card charges and billable expenses accurately and timely.
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Develop and maintain SOPs user guides and training documentation for T&E processes.
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Identify and implement process improvements for increased efficiency compliance and scalability.
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Support the preparation of departmental dashboard reports and assist in logistics for internal events and meetings.
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Manage multiple priorities and ad hoc tasks as assigned.
Required Qualifications & Skills:
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Bachelor’s degree or equivalent combination of education and relevant experience.
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Minimum 2 years of hands-on experience with Concur Travel & Expense.
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Minimum 2 years of experience using a GDS system preferably Worldspan.
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Strong organizational analytical and time management skills.
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Excellent written and verbal communication.
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High proficiency in MS Office Suite particularly Excel and Word.
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Ability to work both independently and collaboratively in a team environment.
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Proactive self-starter with a strong sense of ownership urgency and accountability.
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Capacity to handle calculations and reconciliations with precision.
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Able to adapt quickly and maintain effectiveness during periods of change or ambiguity.
Preferred Skills:
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Prior experience in credit card program administration.
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Familiarity with corporate travel and expense policy compliance.
Critical Competencies for Success:
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Business Acumen: Understands broader business and industry context to guide effective decision-making.
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Strategic Agility: Learns and adapts quickly; generates innovative solutions.
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Disciplined Execution: Delivers with quality and speed; results-driven.
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Organizational Collaboration: Works across teams and departments to ensure a unified approach and service excellence.
Employment Type
Full Time
