AM Officer - Cash Management Ops CCTO with a MNC Bank
AM Officer - Cash Management Ops CCTO with a MNC Bank
Posted on :
14-06-2025
Employer Active
1 Vacancy
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Job Description
Position Purpose
Responsible for handling various Cash Management Products along with RTGS NEFT Queries
Responsibilities
Remittances:
- Handling of Cash management transactions such as RTGS NEFT Book Transfer Paper Payments and CTS cheques
- Preparing various trackers and MIS and reportings for RTGS/NEFT query desk
- Monitoring and reconciliation of Nostro/Suspense accounts and clearing them.
- Setup of Standing Instruction/Pooling related maintenance.
- Coordination : Coordinate on daily basis with Branches IT Customers and Counterparty banks on various issues related to RTGS/NEFT & other cash management transactions whether payments Receipts systems etc.
- Vendor Management for new location set-up for Cash & Cheque collection product.
Customer Service
- Ensure highest levels of operational efficiency in transaction processing and minimize error & incident rates
- Resolve customer complaints and queries
- Co-ordinate with Back offices for efficient Client delivery.
Risk Management
- Ensure strict adherence to process notes and procedural guidelines.
- Report any incident in the incident management system and put in place controls to ensure that similar incidents do not recur.
- Report all customer complaints / claims as per laid down guidelines.
- Ensure timely implementation of all audit recommendations.
- Bring Direct contribution to Banks operational permanent control framework.
- Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
- Comply with internal and external regulatory and compliance requirements.
- Comply with the Banks standards of Code of Conduct
- Comply with the Banks IT Security policies.
Reporting
- Provide MIS reports to the Management as per time schedule specified
- Submit regulatory reports as stipulated.
Competencies:
TECHNICAL COMPETENCIES
- Knowledge of General Banking (Negotiable Instruments Act Indian Contract Act and other applicable RBI guidelines)
- Cash Management applications and market knowledge
- Internal accounting systems and applications
- Proficiency in MS word excel PPT
- Strong team spirit
- Strong communication skills
- Ability to interact with customer and different teams to get things done or escalate to the appropriate level
- Customer centric with a spirit of excellence in customer service
Specific Qualifications
- Graduate. Post graduation would be an added advantage.
- 3-4 years of experience in cash management banking.
Skills Referential
Behavioural Skills:
- Ability to collaborate / Teamwork
Transversal Skills:
- Analytical Ability
- Ability to understand explain and support change
Education Level: Bachelor Degree or equivalent 3 years)
Experience Level: At least 3 years
Cash Management,CMS,Cash Management Operations,NEFT,RTGS,Demand Draft,Pay Orders,Book Transfer,Remittances
Employment Type
Full Time
Key Skills
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