Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
JOB SUMMARY:
Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Executes and delegates store operational tasks required to maintain showroom to company standard. Represents the Company in their store and therefore is held to the highest standards of ethics integrity and professionalism.
Job Description:
KEY RESPONSIBILITIES:
Sales Culture and Promotions:
- Drives sales to consistently achieve store sales goals by personally selling the furniture accessories and services
- Provides feedback and innovative ideas to the Store Manager on building a more profitable operation.
- Executes the Company selling and customer service model with the passion to drive real action.
- Present opportunities for grass roots marketing and community focused events that build sales and support our communities to the Store Manager.
- Executes all sales and promotions as defined by the company.
Team Development:
- Acts as Manager on duty on a rotational schedule.
- Participates as an active member of the store team and takes action that prioritizes team success.
- Collaborates with other team members to improve performance and execution of all duties.
- Values information sharing and looks for opportunities to drive team learning and knowledge share.
Store Standards/ Operations:
- Follows the Company programs to keep a clean well merchandised store.
- Participates in cycle counts accounting procedures systems procedures and store merchandise displays.
- Works with the Store team to execute all Merchandise changes Test & Learn programs and sell thru strategies.
- Executes all tagging and sign programs 100% to the Company standard and provides feedback on effectiveness/opportunities for improvement.
- Accurately completes required paperwork including order entry delivery schedules customer records and deposit fees.
Customer Experience Excellence:
- Sets the highest standard for customer care.
- Personally greets and welcomes guests into their store.
- Ensures the Company plan or better on prospecting new customers.
- Is innovative in finding ways to delight their guests.
- Is intolerant of any lack of customer caring by the team.
- Other duties as assigned.
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent with 2-4 years sales experience with a proven track record of success including 1-3 years of supervisory experience or equivalent
- Proficient in the use of Microsoft Office including Word Excel and Outlook
- Excellent communication customer service and organizational skills
- Initiative to meet assigned goals missions and objectives
- Strong interpersonal skills to effectively communicate and build rapport
- Ability to effectively manage time and conflicting priorities
- Strong attention to detail
- Ability to work the schedule and hours dictated by business needs to include evenings weekends and holidays
- Travel required: up to 5%
PREFERRED REQUIREMENTS:
SUPERVISORY RESPONSIBILITIES: Occasionally responsible for directly leading the store team.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Retail Store Environment: Frequently required to stand walk bend stoop climb stairs kneel squat crouch reach overhead pull push or lift up to 50 pounds. Occasionally required to climb ladders crawl balance and shovel or lift over 50 pounds.
CORE ATTRIBUTES:
Communicate Transparently
Lead the Team
Impact and Influence
Deliver Results
Coach and Develop
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Additional Job Description
Weekly Hours:
40
Benefits for employees in the US:
Benefit offerings to employee and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: 2025 La-Z-Boy Benefits Overview
At La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .
Required Experience:
Manager