Technical Product Analyst

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About Everest:

Everest is a leading global reinsurance and insurance provider operating for nearly 50 years through subsidiaries in the Europe Bermuda Canada Singapore US Latin America and other territories. Our strengths include extensive product and distribution capabilities a strong balance sheet and an innovative culture. Throughout our history Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

About the Role:

We are seeking a highly skilled and detail-oriented Technical Product Analyst to join our dynamic IT Global Services Team at Everest located at their US headquarters in Warren New Jersey USA.

The Technical Product Analyst will focus on improving the claims process and systems within the organization by bridging the gap between business stakeholders and technical teams. The successful candidate will work closely with Claims Operations IT and vendors to implement solutions that drive operational efficiency enhance user experiences and ensure seamless integration with core business systems.

Responsibilities include but not limited to:

• Lead requirements gathering sessions with Claims stakeholders including Third Party Claims Administrators (TPAs) Claims Adjusters Managers and other IT teams to define business needs and translate them into functional and technical specifications.
• Evaluate and document current business processes and identify opportunities for process improvements automation and system enhancements.
• Collaborate with IT teams and third-party vendors to design test and implement solutions for Claims management systems (e.g. claims administration regulatory reporting)

• Drive the analysis of system capabilities perform gap analysis and ensure that requirements are met through system configuration or customization.
• Assist in the development of system specifications ensuring the alignment of the systems capabilities with business needs.
• Work with stakeholders to establish timelines define project milestones and ensure successful delivery.
• Coordinate UAT (User Acceptance Testing) provide feedback and ensure that final product meets business requirements.
• Leverage industry best practices to streamline Claims processes reduce manual effort and enhance the overall efficiency and quality of claims handling.
• Provide insight into data trends and claims performance helping business teams make data-driven decisions.
• Serve as the key point of contact between business stakeholders and IT development teams ensuring clear communication and expectations management.

Qualifications:

• Bachelors degree in business Computer Science Information Systems or a related field (or equivalent work experience).
• 10 years of experience as a Business Systems Analyst or similar role in the P&C insurance industry specifically within the Claims area.
• Solid knowledge of the P&C insurance domain particularly Claims lifecycle processes and regulations.
• Strong understanding of TPA Claims Bordereaux Processing
• Strong understanding of Claims Management Systems (e.g. Guidewire Duck Creek or similar).
• Proven experience in gathering analyzing and documenting complex business requirements and processes.
• Experience in system integration and familiarity with relevant software development methodologies (Agile Waterfall).
• Proficiency in data analysis and reporting tools (e.g. SQL Power BI Excel).
• Understanding of insurance-related regulations and compliance standards in Claims area (e.g. WCIRB NCIS other state-specific regulations).
• Excellent communication skills with the ability to work with technical and non-technical stakeholders at all levels of the organization.
• Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.

Preferred Qualifications:

• Advanced degree (e.g. MBA or MS in a related field).

• Certifications such as CBAP (Certified Business Analysis Professional) AINS SAFE PO/PM.
• Experience with Agile methodologies and tools (e.g. Jira Confluence).

For NJ only: The base salary range for this position is $88000 - $156000 annually. The offered rate of compensation will be based on individual education experience qualifications and work location.

What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

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Everest U.S. Privacy Notice Everest ()