Principal Product Manager, Partner Experience
Principal Product Manager, Partner Experience
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Principal Product Management Partner Experience to lead the strategy and execution for our manufacturing partner-facing products. You will be responsible for building and optimizing tools that empower thousands of manufacturers across the globedriving quality efficiency and growth. This role is pivotal in ensuring Xometrys partners have a seamless productive and profitable experience from onboarding to order completion.
Responsibilities:
- Define and lead the product vision roadmap and strategy for the Partner Experience product domain.
- Collaborate closely with operations engineering and partner support teams to deeply understand the challenges and needs of manufacturers.
- Identify key friction points in partner onboarding quoting fulfillment and payment and develop scalable product solutions.
- Establish and track KPIs related to partner retention NPS fulfillment quality and order success rates.
- Drive product development in a fast-paced environment ensuring timely delivery and high-quality execution.
- Advocate for partners across the organization and ensure their voice is embedded in Xometrys long-term strategy.
Qualifications:
- 8 years in product management with at least 3 years leading PMs or product teams
- Experience building B2B marketplaces SaaS tools for supply chains or platforms serving SMBs.
- Proven track record of solving complex operational or logistical problems through technology.
- Strong data analysis skills and familiarity with experimentation frameworks.
- Excellent stakeholder management and communication abilities.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Required Experience:
Staff IC
Employment Type
Full Time
