System Director Real Estate Portfolio Management

The purpose of this position is to lead and manage CommonSpirit Healths non-acute and ambulatory real estate assets (both owned and leased) across the entire CommonSpirit System provide strategic operational oversight resulting in aspirational savings drive consistency quality and customer service excellence as well as provide real estate leadership with strategic and financial direction and decisions.
The System Director of Portfolio Management position will oversee and lead the real estate portfolio operations teams and focus on running an efficient and optimized real estate portfolio for CommonSpirit Health (CSH). The CommonSpirit health non-acute/ambulatory property management portfolio is approximately 39 million square feet enterprise wide with more than 3000 leases at over 2600 locations in 24 states. This critical position is responsible for managing over $900M in expenses annually. This position will manage and lead the work of approximately 80 FTEs composed of both employed and 3rd party partners.
This position will implement an Asset Management & Property management program to align with Region/Market and Business Unit strategies. The objective is to develop and operate an industry leading healthcare real estate portfolio that supports the Integrated Delivery Network (IDN) in each Market that CSH operates.
The System Director of Portfolio Management will serve as a key leader within the National Real Estate Services (NRES) team reporting to the Vice President of Real Estate Strategy & Portfolio. This individual will lead the Asset Management Property Management and Workplace Experience teams driving operational excellence across CommonSpirit Healths real estate portfolio. The role will focus on optimizing performance ensuring financial stewardship and enhancing the experience for patients providers and staff through data-driven decision-making and strategic execution. This position will align the resources across all National Real Estate Services (NRES) and partner platforms to support these key operational initiatives. The System Director of Portfolio Management will provide strategic and operational oversight for the real estate portfolio with a focus on improving performance reducing expenses achieving operational sustainability while realizing appropriate returns and EBITDA.

The following represents the essential functions and responsibilities of the System Director of Portfolio Management role:

• Develop and lead an industry leading healthcare RE portfolio management platform delivering innovative solutions that are tailored to specific circumstances across all geographies and full IDN. (e.g ambulatory acute post-acute senior living office)
• Build a high performing team that combines existing team members new hires region/market resources and 3rd party partners to effectively deliver portfolio operations.
• Structure dynamic teams that solve problems and focus on adhering to the project budgets and approved business plans.
• Establish and maintain the leanest operating structure and team possible to produce consistent results that will meet the organizations operating and capital program objectives and budgets as approved by the Capital Allocation Committee (CAC) and the Board of Stewardship Trustees (BOST).
• Integrate the NRES support services platform and resources to leverage the portfolio management program streamlining and standardizing the RE operations; this will include legal finance communications tools technologies procurement and contract support
• Lead the overall development and implementation of corporate real estate strategy for CommonSpirit Health including the translation and alignment across Regions Local Markets and National Business Lines of initiatives and processes to support and realize organizational objectives identifies and advances real estate
  transformational strategies and work across teams to review opportunities and drive innovation.
  Operate the CSH Real Estate Portfolio establish and implement operational strategies and structures for the leased and owned portfolio. Guide the asset management property management transaction management and portfolio administration with a goal of reducing vacancy and ensuring business plan returns are achieved.
• Guide the creation of an internal RE Holding Company (private REIT structure) to manage the owned non-acute real estate portfolio. Operate utilizing commercial real estate industry programs with a focus on achieving selfsustaining margins and returns.
• Develop and implement monetization strategies for the owned and development portfolio working with SVP 3rdParty Partners and corporate finance; evaluate current partners and potential industry partners.
• Responsible for performance and financial KPIs required to achieve an industry leading RE portfolio:
• Financial Operational cost per SF Purchased services Utility expenses Lost revenue EBITDA
• Personnel Staffing based on gearing Openings / time to fill First year turnover Diversity ratios
• Performance Leasing Occupancy customer satisfaction client/tenant engagement
• Compliance Accreditation (as needed non-acute) Stark and Anti-Kickback
• Lead the Asset Management team ensuring real estate assets align with long-term strategic goals and operational needs ensuring proactive maintenance capital planning and facility lifecycle management to support business continuity and patient care.
• Lead the Property Management team to maintain high-functioning high-touch cost-effective and compliant healthcare facilities.
• Lead the Workplace Experience team to enhance the working environment for employees and providers across office and clinical settings.
• Implement best practices for workplace design and operational efficiency in alignment with healthcare and business objectives.
• Develop and track performance metrics for real estate operations focusing on cost efficiency service levels and tenant satisfaction.
• Partner with finance operations and clinical teams to ensure cost-effective real estate management aligned with CommonSpirit Healths mission.
• Drive operational excellence integrating real estate functions with strategic growth business planning and market development.
• Foster collaboration with internal stakeholders to ensure real estate operations support the evolving needs of CommonSpirit Healths markets.
• Leads by example serving as a role model for others in the organization by exhibiting CSHs core values while recognizing employee accomplishments communicating with clarity and focusing on results and communicating the need for a healthy work-life balance

Bachelors degree in engineering construction management business or related development background is required or equivalent combination of
relevant education and experience
Master of Business Administration with an emphasis in real estate healthcare development or strategy preferred.
15 years of experience with increasingly significant leadership and management responsibilities in real estate with a primary focus in healthcare real estate
Proven expertise in healthcare real estate operations including asset and facilities management.
Strong leadership experience managing large complex
real estate portfolios with a focus on efficiency cost savings and service excellence.

Ability to engage with executive leadership operational teams and market leaders to drive operational real estate initiatives.
Exceptional analytical and financial acumen with a datadriven approach to real estate operations.
Experience with approving authorities jurisdictions OSHPD and other similar regulatory agencies
Ability to synthesize large quantities of complex information from multiple sources under pressure and draws accurate conclusions
An assertive approach with a collaborative style

Proven track record for delivering initiatives projects and programs that meet the defined business plan and strategic objectives
Entrepreneurial problem solving approach and skills
Deep analytical skills to guide core strategic initiatives
Consistent professional behavior in all activities
Executive and Board level communication skills
Exceptional MS suite presentation and Google suite skills
Strong leader with the ability to motivate teach and guide teams toward meeting the desired objectives