Warranty Coordinator
Warranty Coordinator
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Job Description
Where Greatness Grows
The greatest achievements in history are borne from the greatness within people where human potential meets vision and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.
As a leader in Canadian construction for over 100 years the impact of our team is etched deeply within the core of our legacy. Beyond Bird this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on to the energy and resources that keep us moving - we are powering our communities and shaping Canadas skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever and we are looking for those who seek to redefine their story.
We are a dynamic team of over 5000 with a range of professions backgrounds and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird you hold the pen and you write your story. As you unlock your potential you are surrounded by a team that supports you every step of the way.
Be a part of our team where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect collaboration and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.
As a Warranty Coordinator you will serve as a key representative of Bird during the post-construction and warranty phases of major building projects. Your role is to ensure that our clients continue to receive best-in-class support once construction is completethrough proactive issue resolution professional communication and thorough project oversight.This position is suited to a seasoned construction professional with a broad technical background mature interpersonal skills and the autonomy to act decisively in protecting the companys interests. You will work independently often on multiple projects across a region and must be comfortable managing time priorities and stakeholder relationships without day-to-day direction.
This is a full time in-office position based in Ottawa Ontario.
What You Will Be Working On
Serve as the clients primary contact post-construction maintaining confidence and continuity during the warranty phase.
Conduct advance site familiarization walkthroughs prior to turnover and lead one-year warranty reviews with clients where applicable.
Interpret and act on technical audit reports and field assessments; allocate responsibility for corrective work appropriately.
Coordinate trades and internal service staff to complete deficiency and warranty repairs to quality standards.
Supervise and guide a teams of service technicians and general laborers as required.
Track and oversee post-construction work orders billings accounts receivable/payable and project costs.
Maintain close coordination withaccounting consultants subcontractors and site personnel.
Conduct quality inspections verify completion of work and approve/facilitate closure of outstanding items.
Manage and document activity in company systems; maintain organized records of all communications and work performed.
Share lessons learned and recurring issues with National Quality Operational Excellence and other district teams to support continuous improvement.
Ensure all work and interactions uphold Birds standards of safety professionalism and contractual responsibility.
Travel frequently to job sites across the district.
Liase with consultants and regional inspectorsand authorities as required.
What We Are Looking For
Minimumof 10years experience in commercial construction ideally in roles such as Project Manager Superintendent or Senior Trade Service Foreman.
Demonstrated understanding of all major scopes: structural architectural mechanical electrical building envelope.
Familiarity with the Ontario Building Code Tarion Warranty Program and Bulletin 19 processes.
Experience with project management platforms such as Procore Viewpoint or Microsoft Project.
Proficiency with the use of digital tools and platforms for communication tracking andreporting.
Trade background (carpentry mechanical drywall etc.) is a considered an asset.
Confident reading and interpreting drawings specifications and technical reports.
Proven ability to work independently manage competing priorities and act decisively under pressure.
Professional demeanor with strong interpersonal written and verbal communication skills.
Motivated self-directed and accountable. Must be able to represent Bird with professionalism and protect company interests in all interactions.
A valid drivers license and reliable transportation are required (may be provided).
We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement learning and leadership.
We Lead With Honesty
We speak and act with integrity clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise humility and creativity to unlock our greater potential.
We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
We Create Opportunity
Rooted in a solid foundation we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
Bird is committed to diversity equity and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable perform better and achieve greater success. As such we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.
Required Experience:
IC
Employment Type
Full-Time
