Artificial Intelligence Solutions Consultant - Conversational Architect
Artificial Intelligence Solutions Consultant - Conversational Architect
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Job Description
About this role:
Wells Fargo is seeking an Artificial Intelligence Solutions Consultant - Conversational Architect to plan and implement advanced conversational experiences on our Virtual Assistant platforms that will reach over 30 million Wells Fargo customers.
In this role you will:
- Partner with various partners including PMs POs UX designers and content strategist to plan validate and execute the model and implementation of conversational experiences within the virtual assistant
- Build the business rules logic and API interactions that are required for sophisticated interactions
- Define and implement the intents and entities that define the conversation interaction along with building human language data sets to train machine learning models driving the virtual assistant.
- Work closely with other members of the product team and technology partners to identify enhancements to the conversational experiences
- Act as a liaison between our AI Product team and Technology to ensure that our Virtual Assistant delivers intelligent and intuitive conversations resulting in a great customer experience
Required Qualifications:
- 2 years of Artificial Intelligence Solutions experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
- 2 years experiencedeveloping and deploying conversational virtual assistants
- 2 years hands-on experience utilizing platforms like Amazon Lex Google Dialogflow IBM Watson Microsoft Bot Framework Rasa or Clinc
- Knowledge and understanding of Artificial Intelligence (AI) disciplines such as Machine Learning or Natural Language Processing
- Solid understanding of conversational dialog systems natural language processing (NLP) fundamentals and machine learning
- Experience designing developing and deploying large training data sets
- Strong understanding on data management and annotation processes
- Fluency in writing code in Python JavaScript C or some other high-level language
- Fluent in Spanish
Desired Qualifications:
- BS in computer science machine learning human computer interaction or related fields
- Ability to be proactive innovative and creative in meeting customer and enterprise needs
- Ability to execute in a fast paced high demand environment while balancing multiple priorities
- Ability to be proactive innovative and creative in meeting customer and enterprise needs
- Ability to develop and execute business vision strategies and goals
- Ability to develop partnerships and collaborate with other business and functional areas
- Ability to execute in a fast paced high demand environment while balancing multiple priorities
- Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
- Ability to work effectively in a team environment and across all organizational levels where flexibility collaboration and adaptability are important
- Excellent verbal written and interpersonal communication skills
Job Expectations:
- Ability to work on-site at approved location at least three days a week
- This position is not eligible for Visa sponsorship
- Ability to travel up to 10% of the time
Pay Range for New York NY & San Francisco Bay Area: $115900.00 - 206100.00 annually
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.
$96600.00 - $206100.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance critical illness insurance and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
17 Jun 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Contract
Employment Type
Full-Time
