IT Infrastructure Specialist I
IT Infrastructure Specialist I
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$ 58000 - 75000
1 Vacancy
Job Description
Bring YOUR energy to Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today while powering whats next in energy. When our employees say I am energy it means they take pride in the work we do when disaster strikes as well as all the days in between. We want you to be safe happy and healthy. Thats why we prioritize safety offer volunteer opportunities and provide competitive pay comprehensive health and retirement benefits tuition reimbursement and paid time off.
Job Summary
Do you thrive on solving complex problems staying cool under pressure and keeping IT systems running like a well-oiled machine Were looking for a tenacious detail-driven IT Infrastructure Specialist I to support the core of our tech operations. From configuring devices and supporting end users to managing documentation and system performance youll be essential to our day-to-day success. If youre fluent in tools like Excel and ERP systems such as Oracle and excited about leveraging AI to drive smarter IT solutionswe want to hear from you!
What you will do
Implements supports and maintains various phases of client computing operations of low to moderate complexity including documentation configuration installation testing distribution training performance monitoring and maintenance.
Works closely with end users to provide reliable client computing services technical guidance and informal training.
Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users.
Evaluates requests for new and changes to existing computer workstation hardware against business needs and makes appropriate recommendations.
Monitors coordinates and completes move add change requests for desktop computing technologies.
Resolves technical issues escalated through Help Desk (daily and 24/7) for PC hardware application support connectivity and related issues.
Participates in a 24/7 on-call rotation.
Identifies plans and implements system process improvements and efficiencies.
Plans and implements hardware upgrades and anticipates problems resulting from changes and prepares contingency plans.
Monitors and maintains hardware inventory.
Voices customer requirements into tasks and user stories using Agile tools.
Communicates with peers such that user tasks and user stories are clearly understood by all stakeholders.
Engages in other duties as needed that support Alliant Energys Values and helps deliver on our Purpose to serve customers and build stronger communities.
Education Requirements
Associate Degree Emphasis in information technology or related area Preferred
Required Experience
2 years of experience in progressively responsible PC support in a networked environment
Administrative experience with Microsoft Windows operating systems and software standard application packages imaging software profile migration techniques client computing hardware peripherals and general PC troubleshooting and problem resolution
Knowledge Skills and Abilities
Demonstrated understanding of software distribution concepts.
Demonstrated understanding of network operating systems LAN characteristics network topologies components protocols and services such as TCP/IP LDAP DNS DHCP firewalls and routers.
Demonstrated effective interpersonal verbal and written communication skills.
Demonstrated ability to apply logical reasoning to situations and derive workable solutions to low complexity problems.
Ability to work in a diverse work environment.
Key Skills
Cloud Architectures Configuration Management Data Storage Database Storage DevOps Disaster Recovery IT Administration Infrastructure as Code (IaC) Systems Performance Monitoring
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
$58000-$75000This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.
Its not just what we do; its how we do it.
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process please email .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
