Depot Technician I

Introduction:

Toshiba Global Commerce Solutions is seeking Depot Technicians who will beresponsible for performing bench repairs on Toshiba point of sale equipment as well as equipment from other manufacturers. This includes (but is not limited to) printers displays system units and individual Toshiba facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and this role may be required to train new staff perform system-based administrative duties and perform basic work area maintenance including restocking of inventory items cleaning material removal etc. Other responsibilities include the use of diagnostics mechanical tests and visual inspection to determine defects and required repairs. Repairs generally include replacement of parts cleaning inside and outside of the machine and entering system transactions to log activity and parts consumed. You may also be required to perform pick/pack/ship of parts to meet customer orders.

Responsibilities:

• Diagnose and repair point of sale computer equipment
• Use host-based systems to report work perform and parts used
• Perform high quality work and maintain accurate records
• Train new employees on repair and system-based tasks
• Demonstrate teamwork within the Repair Center
• Learn and observe all safety procedures
• Perform pick/pack/ship of components
• Maintain a clean and orderly work area

Required Skills:

• Minimum 1 year experience in electronics repair or assembly
• General ability to follow and perform testing scripts
• Ability to accurately record/document process activity receipts parts usage status shipping info etc.
• Relatively good knowledge of hand tools and the ability to perform repairs on small product components
• General computer skills
• Strong organizational and process driven skills
• Ability to work in a team environment
• Ability to perform accurately with high quality results
• Ability for high output and quality performance

Preferred Skills:

• Experience working in a computer hardware repair environment

Physical Demands:

• Liftingup to 50 lbs without assistance
• Standing/Walking activities are encountered during 90% of the normal work day
• Stooping/Bending/Squatting activities are encountered on a frequent basis
• Reaching activities are conducted on a frequent and repetitive basis throughout the work day
• An individual may be required to perform twisting activities dependent on the type of position he need to place himself in while performing his/her job duties

This is a full-time position located at our Durham TriCenter No travel is required overtime may be required when appropriate for business needs. Hours can fall between 7am and 7pm. typical shift is either 7am-4pm or 10am-7pm. Rotational Saturdays are required.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)