Guest Service Supervisor
Guest Service Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 21 - 23
1 Vacancy
Job Description
Pacifica Hotels is looking for an outstanding Guest Service Supervisor to join the team at Sandcastle Hotel on the Beach in Pismo CA. The Guest Service Supervisors are hands-on team-oriented professionals with high standards and are driven to exceed our guests expectations on a daily basis.
Core functions of the position but are not limited to the following;
- Maintain a friendly cheerful and courteous demeanor at all times while providing personalized service to hotel guest.
- Communicate effectively with guests and fellow team members.
- Supervise train coach and retrain Guest Service Team on systems processes procedures and guest interaction.
- Oversee and ensure accountability in all aspects of Guest Service Teams performance.
- Responsible for all front office activity during scheduled.
- Monitor and adjust room availability.
- CheckRoom Attendantslist and ensure room availability status is accurate.
- Check and audit banks.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
- Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Perform other duties as assigned requested or deemed necessary by management.
Health Benefits Travel Perks & More
Medical Dental and Vision Insurance 401k Vacation and Sick Leave are offered with this position along with a Team Member Travel Program encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Salary Range: $21 to $23/hr. depending on experience
Required Experience:
Manager
Employment Type
Full-Time
