Provider Liaison
Provider Liaison
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1 Vacancy
Job Description
Expected Hourly Pay Rate:
$21.00Work where your work matters. Work at CCRC.
CCRC prides itself as a workplace of choice for passionate talent driven by our mission to cultivate child family and community well-being. Whether the position works directly with the public or supports our programs every position is vital to our missions success and reputation as a leader. We are not your typical non-profit. We are 900 people strong and growing!
General Summary:
Under general supervision the Provider Liaison is responsible for analyzing the providers eligibility and documentation in accordance with county and state guidelines. The Provider Support Liaison provides eligibility and documentation assistance maintains file accuracy and responds to inquiries from child care providers regarding requirements and procedures of CCFA programs.
Essential Duties And Responsibilities
Within the team structure The Provider Liaison supports providers and collaborates with other departments to ensure providers eligibility enrollment and documentation maintenance related to CCFA programs comply with county and state guidelines. The position includes the following responsibilities:
- Provider Processing: 50%
- Customer Service: 30%
- Data Entry and Administration: 20%
Job Specifications
Minimum Required
- Education / Experience:
- Associates degree in the field of Child Development Social Work Human Services Family Studies or related field;
- or High School diploma or equivalent and 2 years of relevant work experience
- Technical Requirements - List specifics:
- Demonstrated proficiency and experience with Windows-based programs and data entry.
- Behavioral:
- Strong interpersonal skills; the ability to honor confidentiality and work sensitively and supportively with participating families.
- Adherence to confidentiality including HIPAA and PHI in accordance with Agency policy and legal requirements.
- Adherence technological security in accordance with Agency policy and legal requirements.
- Work Schedule: regular Full time schedule; and overtime hours may be required at times.
- Work environment: This position works on a hybrid schedule. Your office will be in our Headquarters location and will require you to come into the office 1-3 times per week as scheduled.
- Background & Health Clearance Requirements: Background check required. As a grant-funded Agency supporting Children and Family Services CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history employment history / experience education reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process including:
- Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section1596.871 and/or Head Start Program Performance Standards 1302.90).
- Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with at risk populations CA Code of Regulations TitleCA Health and Safety Code 1596.7995 and/or Head Start Program Performance Standards 1302.93)
- MVR / DMV clearance in accordance with CCRCs liability insurance provisions: For positions where driving is required.
- Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5 44340 and 44341)
- CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596..866)
- Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11 Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
Review the job flyer for all the job details requirements and benefits: Provider Liaison
At CCRC passion and meaningful work is rewarded! We offer employees:
- Competitive compensation package
- Robust benefit offerings -Medical Dental Vision and Voluntary Life Insurance
- Basic Life Insurance and Long Term Disability paid for by CCRC
- Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
- Generous Time Off Policy-Vacation and Sick Time Holidays and Paid Winter Break
- Opportunities for learning and professional development including education reimbursement
- Employee Assistance and Wellness Programs
- 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
We have doubled in size over the past 10 years. We provide child development and early education workforce development opportunities child care financial assistance Head Start preschool and Early Head Start services and more for close to 50000 parents children and child care providers each month in Northern Los Angeles County including Antelope Valley and the entirety of San Bernardino County including an office in Victorville serving a total geographic area of 22500 square miles.
Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Accommodations: If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation contact a Human Resources Representative at ext. 6599 or email them at
Employment Type
Full-Time
