Tenancy Sustainment Advisor (Income)
Tenancy Sustainment Advisor (Income)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are Golding Homes thank you for looking!
Itsa great time to join Golding as werean efficient local visible and listening organisation providing sustainable homes and communities. Wevean established track record for building quality homes and investing in our local communities.
Were excited to recruit a Tenancy Sustainment Advisor (Income)on a fixed term contract until 31st March 2026 where youll be able to play a key role in shaping our future.
What youll be doing
Were working in partnership with Maidstone Borough Council Xantura and Policy in Practice on initiatives to prevent homelessnessand provide support to financially vulnerable households. This role will support this work in line with our data sharing arrangements by:
- Piloting a data driven approach through our Xantura and Policy in Practice projects to support our customers and help sustain tenancies and improve peoples financial resilience.
- Proactively contact those customers identified as being at financial risk. Provide support to help maximise household income access funds and to signpost to other agencies to help sustain tenancies.
Youll also help and support customers in the early stages of their tenancy to ensure rent accounts are successfully maintained.
More about you. What can you bring
Ideally youll have previous experience of income management welfare benefits or tenancy sustainment. Knowledge of income management / arrears recovery and the ability to help with budgeting / income maximisation advice would be key. Youd have previously worked with supportedand engagedwith customers and have proven experience of working to achieve specific targets.
Youll be responsible for the outputs of this project and coordinating the results. Youll be confident working with computerised housing management systems and have an understanding of housing and other policies regulations or incentives to maximise tenants income.
Youll be responsible for positive interactions with our customer to help them improve their financial wellbeing / sustain their tenancies.
When and where youll be doing it
Youll enjoy a 37 hour working week and earn an annual salary of circa 38495 dependent upon your knowledge skills and experience.
Our Hub Home Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new modern and bright space which inspires creativity and innovation.
What will you get in return
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.
Youll get:
- Youll get to work with a great team.
- 28 days annual leave per year (plus bank holidays)
- 2 x Golding give back days
- Regular opportunities for training (upskilling and cross skilling)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.
- An annual Wellbeing Fund
Basic DBS is required for this role.
Closing Date: Wednesday 25th June at midday.
Interviews: Friday 4th July
Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Equality Diversity and Inclusion
Were committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly allowing us to build a healthy vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin gender sexual orientation marital status religion age or disability status youll get all the opportunities support and respect youd expect from Golding Homes. Were committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
